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Receptionist

3 months ago


Cannock, Staffordshire, United Kingdom Hazeldene House Surgery Full time
To welcome and direct patients and visitors on arrival. To Care Navigate appointments to the correct clinician. To liase with other health care professionals and take details information from patients when booking appointments. To prepare clinical rooms in a morning ready clinicians to arrive and start their day.

To be responsible for answering general enquiries, explaining surgery procedures, making new and follow up appointments. Receiving and recording requests for home visits and printing of patient summaries. To update patient details e.g. change of address, in electronic and paper records.

To ensure information regarding unresolved matters is handed over to colleagues at the end of a shift.