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Business Administrator

3 months ago


Peterborough, Peterborough, United Kingdom You Garden Full time
As the Business Administrator, you will play a crucial role in ensuring the smooth operation of our business processes. You will be responsible for managing administrative tasks that support the marketing department and the B2B client portfolio.

Your primary objective will be to optimise efficiency and organisation within the department to enhance overall productivity and customer satisfaction.


Responsibilities and Duties

These will include but not be limited to:

  • Administrative Support: Provide comprehensive administrative support to all departments, including managing schedules, coordinating meetings, and handling correspondence.
  • Data Management: Manage databases and systems to ensure accurate and uptodate records of products, customers, and transactions.
  • Customer Service: Support the department by responding to inquiries, resolving issues, and ensuring a high level of client satisfaction.
  • Financial Administration: Assist with client financial queries involving invoicing.
  • Reporting and Analysis: Generate reports on key performance indicators, sales metrics, and operational efficiency, providing insights to inform decisionmaking.

Key skills

  • Proven experience in a similar administrative role, preferably within the marketing or ecommerce industry.
  • Strong organisational skills with the ability to multitask and prioritise tasks effectively.
  • Excellent communication skills, both written and verbal, with the ability to interact professionally with colleagues and customers.
  • Proficiency in Microsoft Office Suite and experience with database management systems.
  • Attention to detail and a high level of accuracy in all tasks.
  • Adaptability and willingness to take on new challenges in a fastpaced environment.
  • Knowledge or interest in horticulture or gardening products is desirable but not essential.

Job Types:
Full-time, Permanent

Pay:
From £25,000.00 per year

Benefits:

  • Casual dress
  • Employee discount
  • Onsite parking
  • Sick pay

Schedule:

  • Monday to Friday

Work Location:
In person