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Technical Specialist
3 months ago
Technical Specialist
Are you someone with experience in the insurance industry? Do you have a background in invoicing? Can you offer technical support and training to Client Service Delivery (CSD) specialists?
This role allows you to work both virtually and from our Chelsmford office.
At Aon, our purpose is to make better decisions to protect and enhance people's lives globally. We are a united, diverse team that values trust and is dedicated to helping our colleagues and clients succeed.
- Improving Invoicing Performance
- Sense checking complex postbooks before submission to the Offshore invoicing team.
- Reviewing queries with the Invoice Centre of Excellence team and identifying relevant issues.
- Monitoring and reporting on monthly queries and trends.
- Enhancing Fiduciary metrics.
- Assisting the Post placement team in resolving complex matters.
- Participating in cash meetings to address key issues.
- Attending operational meetings and contributing to detailed discussions.
- Identifying process improvements to reduce future queries.
- Managing CSD team output related to Fiduciary matters.
- Increasing Technical Knowledge
- Providing technical support and training to CSD Specialists.
- Performing audits on competency levels within the team.
- Skills and experience that contribute to success
- Attention to detail.
- Ability to work both independently and collaboratively.
- Relevant experience in the insurance industry.
- Understanding of insurance risk and actuarial principles.
- Excellent listening, organizational, and presentation skills.
- Highly personable and approachable with strong communication abilities.
- Strong willingness to learn and share knowledge.
- Experience in guiding on invoicing queries and improving performance metrics.
- Knowledge of fiduciary performance areas like Cash, Bureau Payables, Funding, and Client Debt items.
How we support our colleagues
In addition to our benefits package, we promote a diverse workforce and provide a supportive, inclusive environment that values work/life balance and wellbeing.
We offer "Global Wellbeing Days" to focus on self-care and various working style solutions that prioritize flexibility beyond the office setting.
Our culture of continuous learning encourages growth and development, ensuring that you are well-equipped to reach your full potential at Aon.
Aon promotes an innovative and inclusive workplace where everyone can be their authentic selves. We are committed to equal employment opportunities for all, regardless of background or status.
We welcome applicants from all backgrounds and offer reasonable adjustments for individuals with disabilities during the application and hiring process to ensure they can perform essential job functions.
