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Client Services
1 week ago
Property Experience Preferred:
Working for a busy team as part of their New Homes team you will be looking after the settling in process for new owners, whether it is advising on what warranties come with what items to reporting on snagging to be done andstatistics of sales for meetings.
You will need:
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An excellent level of customer service skills as well as being organized and methodical is a must:
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Have worked frontline in a busy customer services and admin mix role:
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Have property background and be familiar with the moving in process, looking after new purchasers, first point of contact for concerns and issues:
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Advising and sending out any warranty information
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Dealing with contractors and technicans to get repairs done or resolving any issues:
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Issuing keys on site with a meet and greet in some cases
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Produce stats for surveys to ensure the project has no unresolved issues
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Sending out handover manuals:
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Working with other departments in the company such as finance, sales, R&D, and marketing:
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Nurturing excellent relationships with excellent customer care:
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