Product Manager

About the role
Clubcard has flown the flag for loyalty schemes since 1995 and we are busy transforming it into a truly personalised, digital programme. Our goal is for the millions of customers across the Tesco Group to express their relationship with Tesco and its partners through one simple feeling: I Love My Tesco Clubcard.

It's one of the most exciting times to join the team as we define and re-build one of Britain's largest loyalty programmes. The team's made up of experienced professionals, who are passionate about customers. We're looking for a Product Manager to join the team who shares our ambition to make a difference to our customers.

Product Managers at Tesco are passionate about solving problems. They take accountability for complex and strategic products, and are empowered to drive the product strategy, roadmap and outcomes. Driven by curiosity and innovation, coupled with strong partnership with Business, Engineering, Design, User Research and Analytics teams, our Product Managers create value for our customers and colleagues globally.

Please reach out if you look for the customer angle amidst technical complexity, naturally unite stakeholders around a vision, and are unrelenting in delivering value that makes a real difference for customers. We want to hear from you.

You will be responsible for
Define and execute my product vision, strategy and long-term roadmap for Tesco Loyalty. Accountable for the performance of my product and achieving Objectivesand Key Results. Confidently present my product vision, roadmap and performance against OKRs. Provide leadership and direction to my cross functional, empowered Product team, to deliver both our short term priorities and long term vision. Objectively prioritise my backlog to deliver the most valuable initiatives, sharing my rationale with the wider team to get buy in. Deeply understand customer needs to discover opportunities to achieve my OKRs. Collaborate with Design and Engineering teams to prototype and validate whether a minimum viable product (MVP) solves the targeted customer problem. Run experiments against defined hypotheses to facilitate robust, data driven decisions on product enhancements and their impact on product outcomes. Effectively document and explain new requirements to the Engineering team using user stories with personas and acceptance criteria, helping them break down complex pieces of work into smaller, deliverable chunks of value. Steer ceremonies and work with Engineering to plan sprints and releases that deliver maximum business and customer value in least effort. Understand and clearly demonstrate the features of my product and the value they drive for the customer and business. Influence stakeholders in Technology and the wider business to embrace and adopt new ideas. Proactively coordinate and communicate the resolution of live product issues. Effectively manage key stakeholder's expectations by clearly defining my product roadmap.You will need
You are a tenacious, motivated Product Manager who is passionate about understanding the customer and excited to build things that they will love. Proven track record of owning and executing a product vision and backlog to achieve clear Objectives & Key Results (OKRs). Proven success leading cross functional teams and stakeholders to deliver complex initiatives and achieve objectives. Accountability for complex product portfolios. Accurately interpret data to highlight problems and opportunities, and clearly communicate performance against OKRs. Hypothesis building, experimentation and A/B testing to enable data driven decisions. Ability to discover problems, opportunities and product improvements. Confidently implement agile methodologies and translate product vision into epics and user stories. Coordinating design artifacts, assisting estimation of effort, identifying dependencies, negotiating trade-offs, and ensuring a high-quality, secure and performant solution. Practical experience of user centred design, user research and product development. Ability to work independently to achieve objectives, problem-solve using creative thinking and decisively move with speed to implement ideas. #LI-AF2
#LI-Hybrid

What's in it for you
We're all about the little helps. That's why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:
Annual bonus scheme of up to 20% of base salary Holiday starting at 25 days plus a personal day (plus Bank holidays) Buy holiday salary sacrifice scheme (for salaried roles) Private medical insurance Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution LifeAssurance - 5 x contractual pay 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave The right to request flexible working from your first day with us Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here Opportunities to get on - take advantage of our ongoing learning opportunities and award-winningtraining, to help you achieve the job and career you want Click Here to read more about the full range of benefits we have available for our colleagues

About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here .
We're a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern -combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.

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About the role
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\r
Clubcard has flown the flag for loyalty schemes since 1995 and we are busy transforming it into a truly personalised, digital programme. Our goal is for the millions of customers across the Tesco Group to express their relationship with Tesco and its partners through one simple feeling: I Love My Tesco Clubcard.

It's one of the most exciting times to join the team as we define and re-build one of Britain's largest loyalty programmes. The team's made up of experienced professionals, who are passionate about customers. We're looking for a Product Manager to join the team who shares our ambition to make a difference to our customers.

Product Managers at Tesco are passionate about solving problems. They take accountability for complex and strategic products, and are empowered to drive the product strategy, roadmap and outcomes. Driven by curiosity and innovation, coupled with strong partnership with Business, Engineering, Design, User Research and Analytics teams, our Product Managers create value for our customers and colleagues globally.

Please reach out if you look for the customer angle amidst technical complexity, naturally unite stakeholders around a vision, and are unrelenting in delivering value that makes a real difference for customers. We want to hear from you.

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You will be responsible for
\r
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\tDefine and execute my product vision, strategy and long-term roadmap for Tesco Loyalty.\tAccountable for the performance of my product and achieving Objectivesand Key Results.\tConfidently present my product vision, roadmap and performance against OKRs.\tProvide leadership and direction to my cross functional, empowered Product team, to deliver both our short term priorities and long term vision.\tObjectively prioritise my backlog to deliver the most valuable initiatives, sharing my rationale with the wider team to get buy in.\tDeeply understand customer needs to discover opportunities to achieve my OKRs.\tCollaborate with Design and Engineering teams to prototype and validate whether a minimum viable product (MVP) solves the targeted customer problem.\tRun experiments against defined hypotheses to facilitate robust, data driven decisions on product enhancements and their impact on product outcomes.\tEffectively document and explain new requirements to the Engineering team using user stories with personas and acceptance criteria, helping them break down complex pieces of work into smaller, deliverable chunks of value.\tSteer ceremonies and work with Engineering to plan sprints and releases that deliver maximum business and customer value in least effort.\tUnderstand and clearly demonstrate the features of my product and the value they drive for the customer and business.\tInfluence stakeholders in Technology and the wider business to embrace and adopt new ideas.\tProactively coordinate and communicate the resolution of live product issues.\tEffectively manage key stakeholder's expectations by clearly defining my product roadmap.\r

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You will need
\r
\r

\tYou are a tenacious, motivated Product Manager who is passionate about understanding the customer and excited to build things that they will love.\tProven track record of owning and executing a product vision and backlog to achieve clear Objectives & Key Results (OKRs).\tProven success leading cross functional teams and stakeholders to deliver complex initiatives and achieve objectives.\tAccountability for complex product portfolios.\tAccurately interpret data to highlight problems and opportunities, and clearly communicate performance against OKRs.\tHypothesis building, experimentation and A/B testing to enable data driven decisions.\tAbility to discover problems, opportunities and product improvements.\tConfidently implement agile methodologies and translate product vision into epics and user stories. Coordinating design artifacts, assisting estimation of effort, identifying dependencies, negotiating trade-offs, and ensuring a high-quality, secure and performant solution.\tPractical experience of user centred design, user research and product development.\tAbility to work independently to achieve objectives, problem-solve using creative thinking and decisively move with speed to implement ideas.#LI-AF2

#LI-Hybrid

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\r

\r
\r

What's in it for you
\r
\r
We're all about the little helps. That's why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:

\tAnnual bonus scheme of up to 20% of base salary\tHoliday starting at 25 days plus a personal day (plus Bank holidays)\tBuy holiday salary sacrifice scheme (for salaried roles)\tPrivate medical insurance\tRetirement savings plan - save between 4% and 7.5% and Tesco will match your contribution\tLifeAssurance - 5 x contractual pay\t26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave\tThe right to request flexible working from your first day with us\tFree 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing\tA Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online\tGreat colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home\tAccess to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here \tOpportunities to get on - take advantage of our ongoing learning opportunities and award-winningtraining, to help you achieve the job and career you want Click Here to read more about the full range of benefits we have available for our colleagues

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About us
\r
\r
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here .

We're a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern -combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.

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