Delegated Authority Officer

1 week ago

Birmingham, Birmingham, United Kingdom Allianz UK Full time
Are you interested in Claims Strategy and looking for a new role in a growing team? Fantastic, we have something that might pique your interest


We have a fantastic opportunity to join our family of talented people as a Delegated Authority Officer in the Delegated Authority team.


About Us:

In the UK, Allianz Insurance employs over 8,000 people up and down the country.

The company's Head Office is situated in Guildford, Surrey, plus we have additional support services with over 1,000 people based in Trivandrum, India.

We offer commercial insurance with a full range of products for sole traders, right up to large commercial organisations.

We also provide a range of personal insurances including, home and motor, musical, legal expenses insurance and cover for pets and horses.


We're a global company, but from the very first day you join our team you'll know that your contributions are valued.

We offer world class learning and career development opportunities, while we celebrate an inclusive culture.

Flexible Working:

Here at Allianz we believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements.

Our aim with this is to help innovation, creativity and you to thrive.

Helping you achieve a good work life balance is important to us. Lots of our colleagues work flexibly and we are happy to discuss these opportunities with you.


This role will involve working from home combined with time in our Birmingham office one or two days per week.


Role Overview:

The Delegated Authority team is responsible for setting, implementing and monitoring adherence to the overarching governance framework within regulatory and broader Group requirements.

You'll be working within the wider Claims Strategy & Customer Experience team.

The team interact with a wide range of internal and external stakeholders, ultimately supporting and driving governance.

The working environment can be dynamic and complex, with responsibilities being broad and varied, including areas such as; due diligence, compliance, conduct management, contract governance, audit and breach management.


The Delegated Authorities Officer will support the Delegated Authorities Team Leader in delivering the control framework for delegated authority arrangements.

This role will primarily focus on the planning, scoping, coordination and delivery of the delegated authorities end to end processes.

The role involves regular interaction with internal and external stakeholders. The role will also include the creation and maintenance of MI and the implementation reporting mechanisms.

Key Responsibilities:

  • Support with the setup, monitoring and closing of our delegated authority arrangements in line with governance measures
  • Coordinate the processing of bordereaux payments
  • Follow up audit recommendations, working directly with individual DA schemes
  • Assist with the specification and development of new schemes
  • Conduct regular relationship meetings with DA schemes driving compliance and improvement.

Skills and Experience:

  • Good organisational and time management skills along with the ability to manage your own workload and prioritise accordingly
  • Good problem solving and decision making skills with an analytical mind set
  • Ability to be persuasive and respond objectively when challenged
  • Excellent attention to detail and written/verbal communication skills
  • Ability to understand and relay information to a wide range of stakeholders
  • Excellent relationship management skills
  • IT literate with knowledge of MS Word, Excel and the ability to interpret Excel reports.

Our Benefits:

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from - including: retail discounts and discounted insurance cover - so you can pick a package that's perfect for you.

That's on top of enjoying all the benefits you'd expect from the world's number one insurance brand, including:

  • 22 Days holiday & 1 additional day for birthday plus bank holidays
  • Competitive Annual Salary
  • Enhanced maternity and paternity leave
  • Flexible buy/sell holiday options
  • Annual company & performancebased bonus
  • Generous pension contributions and Life Cover up to 4 x salary
  • Flexible working arrangements available
  • Professional mental health support for all employees
  • Health and Wellbeing
  • We can offer fulltime and part time hours
  • Development days
  • A discount up to 50% on a range of insurance products including car, home and pet
  • Retail discounts
  • Access to Learning and Development opportunities such as LinkedIn Learning and our mentoring scheme.

Inclusion & Diversity:

Growing your career with Allianz:

We'll provide you with the tools to adapt and change with us, so you can grow your career, while building the skills needed for whatever the future brings.


Join us - Let's Care For Tomorrow.
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