Current jobs related to Onboard Host - Hull, Kingston upon Hull - Hull Trains

  • Supervisor - Onboard Manager

    2 days ago

    Hull, Kingston upon Hull, United Kingdom FirstGroup Full time

    Job Title: Supervisor - Onboard ManagerWe are seeking a highly motivated and experienced Supervisor - Onboard Manager to join our team at Hull Trains. As a key member of our onboard team, you will be responsible for ensuring the safe and efficient operation of our trains, while providing an exceptional customer experience.Key Responsibilities:Ensure...

  • Supervisor - Onboard Manager

    2 days ago

    Hull, Kingston upon Hull, United Kingdom FirstGroup Full time

    Job Title: Supervisor - Onboard ManagerWe are seeking a highly motivated and experienced Supervisor - Onboard Manager to join our team at Hull Trains. As a key member of our onboard team, you will be responsible for ensuring the safe and efficient operation of our trains, while providing an exceptional customer experience.Key Responsibilities:Ensure...

  • Supervisor - Onboard Manager

    5 days ago

    Hull, Kingston upon Hull, United Kingdom FirstGroup Full time

    About the RoleWe are seeking a highly motivated and experienced Supervisor to join our team as an Onboard Manager. As a key member of our team, you will be responsible for ensuring the safe and efficient working of our trains.Key ResponsibilitiesWork in accordance with statutory rules and regulations, Network Rail instructions, and RDG Codes of Practice to...

  • Supervisor - Onboard Manager

    5 days ago

    Hull, Kingston upon Hull, United Kingdom FirstGroup Full time

    About the RoleWe are seeking a highly motivated and experienced Supervisor to join our team as an Onboard Manager. As a key member of our team, you will be responsible for ensuring the safe and efficient working of our trains.Key ResponsibilitiesWork in accordance with statutory rules and regulations, Network Rail instructions, and RDG Codes of Practice to...

  • Supervisor - Onboard Manager

    3 days ago

    Hull, Kingston upon Hull, United Kingdom FirstGroup Full time

    About the RoleWe are seeking a highly motivated and experienced Supervisor to join our Onboard Team. As a key member of our team, you will be responsible for ensuring the safe and efficient operation of our trains.Key ResponsibilitiesWork in accordance with statutory rules and regulations, Network Rail instructions, and RDG Codes of Practice to ensure the...

  • Supervisor - Onboard Manager

    3 days ago

    Hull, Kingston upon Hull, United Kingdom FirstGroup Full time

    About the RoleWe are seeking a highly motivated and experienced Supervisor to join our Onboard Team. As a key member of our team, you will be responsible for ensuring the safe and efficient operation of our trains.Key ResponsibilitiesWork in accordance with statutory rules and regulations, Network Rail instructions, and RDG Codes of Practice to ensure the...

  • Onboard Manager Position

    2 weeks ago

    Hull, Kingston upon Hull, United Kingdom FirstGroup Full time

    About Hull TrainsHull Trains is a leading open-access operator in the UK, providing seven daily services to the Capital from Hull and the Humber region. With a commitment to both customers and the local community, we strive to deliver exceptional services and promote from within our team.Job SummaryWe are seeking a highly skilled and experienced Onboard...

  • Onboard Manager Position

    2 weeks ago

    Hull, Kingston upon Hull, United Kingdom FirstGroup Full time

    About Hull TrainsHull Trains is a leading open-access operator in the UK, providing seven daily services to the Capital from Hull and the Humber region. With a commitment to both customers and the local community, we strive to deliver exceptional services and promote from within our team.Job SummaryWe are seeking a highly skilled and experienced Onboard...

  • Bingo Host

    1 month ago

    Hull, Kingston upon Hull, United Kingdom Mecca Bingo Full time

    Job OverviewAs a Bingo Host at Mecca Bingo, you will play a vital role in creating an engaging and enjoyable atmosphere for our valued customers. We are seeking enthusiastic, adaptable, and dedicated individuals who thrive in a lively environment. Your primary goal will be to ensure that every guest feels welcomed and part of our community.Key...

  • Bingo Game Host

    1 month ago

    Hull, Kingston upon Hull, United Kingdom Mecca Bingo Full time

    Job OverviewAs a Bingo Game Host at Mecca Bingo, you will play a vital role in creating an enjoyable and engaging atmosphere for our valued customers. We are in search of enthusiastic, adaptable, and dedicated individuals who can bring joy and excitement to our gaming environment. Your ability to connect with a diverse range of people and provide exceptional...

  • Onboard Host

    7 days ago

    Hull, United Kingdom FirstGroup Full time

    Onboard Host, Hull   35 hours, permanent, competitive remuneration and benefits package including free and discounted rail travel, company pension scheme, 25 days' annual leave plus bank holidays, health cashback scheme and 50% gym paid membership fees.    (part-time applications would be considered but rostered hours will still include a mixture of...

  • Part-Time Qualified Onboard Manager

    2 weeks ago

    Kingston upon Hull, United Kingdom FirstGroup Full time

    Who are we? Hull Trains is an open-access operator running seven daily services to the Capital from the Hull and the Humber region. Now in our 23rd year of operation, we are an institution in the city of Hull and have a commitment to both our customers and the local community. Throughout our history, our people are what continues to set us apart from...

  • Recruitment Assistant

    4 months ago

    Kingston upon Hull, United Kingdom Vizion Network Limited Full time

    **Wellingborough (or Hull if internal), £27,000 per annum FTE**: **Benefits** Employee benefits Scheme: including counselling service and 24/7 GP service Free food days Company events Free parking Close to shops and amenities Birthday holiday Working hours: 5 days (Monday to Friday), 4 hours per day (between 8am and 5pm) Location: site based at...

  • Customer Service Assistant-school Leisure Assistant

    4 months ago

    Kingston upon Hull, United Kingdom Vivify Venues Full time

    This role comprises **evenings, weekends**, and **school holiday camps!** **Contract Type**:part time, 0 hours, permanent **Address**: Brook St, Tonbridge TN9 2PH **Job Purpose**:To welcome our Hirers and their groups into the schools’ facilities ensuring all facilities are opened and set up on time for each group to be able to enjoy their...

  • Customer Service Assistant-school Leisure Assistant

    3 months ago

    Kingston upon Hull, United Kingdom Vivify Venues Full time

    This role comprises **evenings, weekends**, and **school holiday camps!** **Contract Type**:part time, 0 hours, permanent **Address**: Haworth St, Oswaldtwistle, Accrington BB5 3EA **Job Purpose**:To welcome our Hirers and their groups into the schools’ facilities ensuring all facilities are opened and set up on time for each group to be able to enjoy...

  • Customer Success Associate

    4 months ago

    Kingston upon Hull, United Kingdom DNA Payments Full time

    **The role** We’re looking for a Customer Success Associate to join our expanding Operational team. Reporting to Head of Enterprise Client Services, You will join a highly motivated team and be part of a growth business working with colleagues who care about our customers. The role is critical in terms of helping to drive optimal service for key accounts...

  • Business Centre Co-ordinator

    1 week ago

    Hull, United Kingdom giroscope limited Full time

    St Matthews JOB DESCRIPTION: Business Centre Co-ordinator An exciting opportunity has been created here in Hull, to manage a brand new Enterprise, Work and Events space at the recently renovated 150 year old St Matthews former church.  Is this the job for you!? The relaxed environment at our grade II listed, St Matthews, houses our Community Enterprise...

  • Customer Success Advisor

    3 months ago

    Kingston upon Hull, United Kingdom Giacom Full time

    Company Description Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform. Our platform connects** **technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. We have a comprehensive portfolio of technology products...

  • Business Centre Co-ordinator

    4 days ago

    Kingston upon Hull, United Kingdom Giroscope Full time

    St Matthews JOB DESCRIPTION: Business Centre Co-ordinator The relaxed environment at our grade II listed, St Matthews, houses our Community Enterprise Centre designed to make us Hull’s preferred choice for shared work-space. This is a new focus for Giroscope and will require expertise, dedication and skill from all the team - but especially from the new...

Onboard Host

3 months ago

Hull, Kingston upon Hull, United Kingdom Hull Trains Full time

Who are we?


Hull Trains is an open-access operator running seven daily services to London King's Cross from Hull, Brough, Howden, Selby, Doncaster, Retford and Grantham.


Now in our 23rd year of operation, we are an institution in the Humber region with a commitment to both our customers and the local community.


Our colleagues are what set us apart: Local people, working for a local company, providing first-class services to the local community.

They love working for Hull Trains, and this is evidenced by our high retention levels and a policy of promoting from within.

We have countless examples of people who have progressed through our ranks and now hold senior positions within the business.


We are dedicated to equality and diversity, with a workforce made up of 50% male and 50% female colleagues, and the highest percentage of female Drivers in the country.

In 2023, we were named as the Top Employer of the Year at the Women in Rail Awards for our commitment to equality and diversity.

Hull Trains was the first rail operator in Great Britain where journey levels exceeded pre-pandemic levels.

We now provide more passenger services on larger trains than ever before and are transporting record numbers of passengers on board.

Our Paragon fleet is also one of the most modern and environmentally friendly on the UK's rail network.


We are a company that is on the up A proud local employer with a team of on-board colleagues who are not only committed to delivering excellent customer service but also dedicated to the city of Hull and the surrounding communities.


Hull Trains is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the environment, introducing cleaner and more environmentally responsible methods of transport.

About the job
We are recruiting for
3 x Onboard Hosts

The purpose and objectives of this role are:

  • Comply with the Hull Trains Food Safety Policy.
  • Maintain a hygienic working area within the Food Safety Policy and HACCP guidelines, holding responsibility for all goods, stock rotation and to alert management of any discrepancies or poor practices.
  • Maximise catering revenue through proactive selling onboard.
  • Undertake direct hospitality and customer service duties on board as directed by the On Board Manager & On Board Experience Manager.
  • Offer all customers an exceptional food and beverage service, both in First Class & Standard in line with the company's specification.
  • Meet sales targets.
  • Ensure that all paperwork is completed correctly in line with the company's standard requirements, relating to on board stock control, food hygiene and financial.
  • All stock control issues including rotation, storage and top up ordering.
  • All prescribed cleaning duties are undertaken in the course of your shift.
  • Offer assistance to all other Hull Trains departments during times of disruption to ensure that customer service and operational excellence is maintained at all times.
  • Undertake full meet & greet duties at all stations and in line with Hull Trains standards.
  • To ensure that all marketing material required on board are requested and delivered to services in a timely manner.
  • To ensure wastage is minimised through stock rotation and control.
  • To ensure that sufficient stock levels, both ambient and perishable are maintained to provide 100% stock levels to all train services.
  • Accurately record all issues made from the Service Centre using the Stock Management system.
  • Protect the company and customer's assets, this includes wastage by being vigilant and reporting any suspicious situations to your Line Manager.
  • Carry out stock counts as required and enter results accurately into the stock systems.
  • To work closely with all members of the Hull Trains team to ensure that we have the highest standards possible on our services and that we work within a safe environment.

You'll need to be:

  • Able to follow a set 7day roster with a variety of early to late shifts, including overnight lodgings in London. This differs slightly for parttime colleagues, but rosters will include early and late shifts and weekend working.
  • Customer service experience within a sales background.
  • Cash handling and card payment experience.
  • Excellent communication skills to engage with customers and colleagues.
  • Level 2 Food Safety and Hygiene Certificate, or food safety experience (desirable).
  • Stock handling experience (desirable).
  • Stock control and ordering experience (desirable).
  • Comprehensive standard of education.
  • An energetic and enthusiastic approach to problem solving and teamwork.
  • NVQ Level 2, Customer Services or equivalent or be actively working towards it, (desirable).
  • Knowledge of the General Data Pr