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Floor Supervisor

3 months ago

London, Greater London, United Kingdom Flight Club Full time
About Us

Hello, we're Flight Club, the award-winning birthplace of Social Darts and the home of unexpected, ridiculous, joy We've taken the traditional game and reinvented it for the 21st century with multiplayer games that eliminate any need for counting by reimagining games into fast-paced, exciting social experiences with action replays for ultimate bragging rights.

With our successful venues across London, Birmingham, Manchester, Leeds, Bristol, and Scotland and venues further afield in the USA and Australia, we have ambitious growth plans ahead we're always striving for excellence, and to bring more memorable moments to our guests.

We're currently looking for a passionate Floor Supervisor to join our team for the ride.

The Job

To be successful in the role as a Floor Supervisor you will need to:

• Manage your team roster, maintaining correct staffing levels through the effective use of manpower

• Ensure that open/close procedures are followed.

• Manage stock levels and ordering.

• Resolve customer complaints in a timely and satisfactory manner.

• Serve as role model and first point of contact for your team

• Assist management in hiring, training, scheduling, evaluating, counselling, motivating and coaching employees.

• Provide an amazing experience to our customers.

• Be fun, enthusiastic and have lots of energy.

To join the Flight Club Family, you'll need to embody and embrace the values that make us: innovation, passion, togetherness and warmth. We're passionate about what we do, working together to provide an unforgettable experience for our guests. But, we don't rest on our laurels; we're fearless and innovative, always looking for ways to push the boundaries in our roles.

What you get

The Flight Club Family is at the heart of everything we do and, if you join us, we'll always make sure you know how much we value your contribution and hard work through:
  • A competitive hourly rate plus tronc (£16.35 p/h OTE).
  • Regular bonuses.
  • Free lunches when you're working.
  • Great staff discount.
  • Excellent career development opportunities.
  • Great social events.
Fancy joining our family? Apply Now