Manager-Account Manager

1 week ago


London, Greater London, United Kingdom ASP Events Full time

ASP is looking for a charismatic, passionate, self-motivated, and detail-oriented team player who will strive to ensure our customers success.

This is a sales/account development position, and your remit will be to maintain, retain and grow customer accounts. As Account Manager you will be the face of ASP.

You are tasked with ensuring 100% satisfaction for our clients and building deep and long-lasting relationships to help their business, and ours, grow.

Maintain and develop long term relationships with customers, developing a contact strategy and maximising sales opportunities via focused account planning and a project management type approach.

Generate new profitable sales opportunities (from initial prospect through to completion) within nominated customers to develop APS's presence within the customer group.

Develop and maintain a strategic account plan for each account, which is regularly updated and communicated to the ASP Management team and proactively managed.

Evaluate Account partner services to ensure ASP are perfectly aligned to customer goals.

To gather, record and disseminate relevant information and opportunities from customers, for use in determining sales tactics and market opportunities.

Preparation of detailed customer proposals and quotations focused towards a group wide approach.
Owner of training and onboarding for new team members and ASP clients.
Active support of Sales & Business Development Director on winning new account business.

Drive and enthusiasm, together with a good understanding and passion for digital marketing.
Proven sales track record of developing and effectively managing major accounts for at least 3 years. A self-motivated, target driven individual with the ability to understand a solution-based sale.
A highly proficient sales negotiator with the ability to maximise new business opportunities and cultivate customer accounts.
A fast learner with the desire to self-develop through training and information gathering is essential.

A deep understanding of ASP's product and software platform and it's benefits, is critical to your success in supporting clients.

Training will be provided.

We are a tech company so require all employees to have a good understanding of Web Tech, digital media and marketing.

Maintain high customer satisfaction ratings via development of effective and professional customer relationships.

Participate in the relevant sales, monitoring and reporting systems (Salesforce, Team, Zendesk, Apollo, etc.) Presentation skills and an assured self-confidence to network with Senior-Level contacts.

Flexibility to travel to clients across the UK and internationally.

Flexible working
Private Healthplan
Minimum 25 days annual leave
Comprehensive Life Cover (4 x Salary)
Generous pension contribution
Individual and Company performance bonus
Numerous social events
Modern central London offices
Access to external training courses

We are the event website people.

We design, build and support exhibitions websites around the world, providing digital and event industry expertise to event organisers of all sizes.

Our proprietary software technology and event specialist team support clients on every continent and have established offices in the UK & US.

Clarion Events, Informa, Dubai World Trade Centre, CloserStill Media, Montgomery and Media 10.

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