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Contract Management Apprentice
3 months ago
Company Description:
Open GI is a leading software development company and a trusted partner to the general insurance industry.
Based across the UK and Europe, our support and development services make us a truly diverse organization that offers a range of IT solutions to insurance brokers, insurers, and managing general agents.
It is our mission to be both the Technology Partner and Employer of Choice to the UK General Insurance market.
Our people are placed at the heart of this and diversity, equality and inclusion are central to everything we do.
We know the key to achieving success is to enable a positive, inclusive, and collaborative working culture, and, as part of our commitment, we have signed up for a number of pledges and programmes designed to support and nurture our people.
No matter where you sit or which team you are a part of, we want you to know that you contribute in helping us to shape where the company will be in the future.
We would love for each employee to be able to talk with pride about our company and, most importantly, consider Open GI to be an inclusive, fun and fulfilling place to work.
Position:
Your key responsibilities
- Track delivery progress for customer orders.
- Trigger and raise invoicing based on work completed and customer contractual terms.
- Proactively manage the integrity of the Order Book.
- Respond to queries from internal and external customers.
Requirements:
Qualifications
- GCSE English and Maths (or equivalent) at grade C or above (essential)
Experience
- Customer service experience (advantageous)
- Software company experience an advantage (advantageous)
- Experience of working in an administrative role (advantageous)
Other information:
Mission and Values
Our mission is to be both the Technology Partner and Employer of choice for the UK General Insurance Market.
Our values are central to this vision, as they represent how we collaborate how we work together in synergy and continually deliver for our customers:
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Accountability: We take personal pride in finding solutions and achieving results
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Innovation: We lead the market by being proactive, product-led and forward thinking
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Teamwork: We work collaboratively, recognising and celebrating success
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Trust: We build trust on integrity, transparency and respect
We are looking for an individual who embraces our values in their actions, decisions, communications and processes to inspire positivity and, ultimately, exceptional performance.
Benefits package
- £12,000 per annum
- Company pension
- Bonus opportunity
- Life assurance and critical illness cover
- Cycle to work scheme
- Perkbox an exclusive platform offering a wide range of discounts and benefits
- Holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme
- A hybrid approach to work
- Opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work
- Social clubs whether you're into your cycling, crafts, or other hobbies, we have a number of groups at Open GI where individuals who enjoy the same pursuits can get together
- Wellbeing wills at work scheme, employee assistance programme and mental health first aiders
