Quality Assurance Manager

1 week ago


Britain Roman province, United Kingdom Superco - Shopify Plus Partner Full time
Quality Assurance Assistant Superco is the leading customer experience specialist for Shopify Plus brands.

We combine our Shopify Plus knowledge with a deep understanding of what makes customers tick to drive revenue growth for our brands.

We're looking for a Quality Assurance manager for a leading ecommerce customer experience agency. You will join our quality department and support our Build Quality Manager.

Applicants must demonstrate:

Shopify Knowledge :
You must show that you've worked in a quality control role with a Shopify focus

Testing Expertise :
Comprehensive understanding of testing strategy, conducting functional, usability, and performance testing to identify and resolve bugs before delivery.

Developer Training & Mentorship :
Contribute to developer skill development by identifying training needs, providing guidance, and promoting best practices.

Bug Tracking & Resolution :
Implement a robust bug tracking system, manage the bug lifecycle from identification to resolution, and ensure timely fixes

Design Collaboration:
Work closely with the design team to ensure that designs are translated flawlessly into functional, high-quality Shopify Plus experiences

Client Focus :
Maintain open communication with clients regarding project quality, proactively address any concerns, and ensure their satisfaction with the final product

Process Improvement :
Continuously evaluate and improve quality assurance processes to enhance efficiency and maintain best-in-class standards

About the role:

Superco's head office is in London, the creative team is based in Birmingham, and some remote technical team members work remotely in Europe.

This is a hybrid or remote role.

To apply:
Share your CV. In your application, tell us a little about your favourite online brand experience and why you like it.

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