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Bank Healthcare Assistant

3 months ago


Chelmsford, Essex, United Kingdom Priory Healthcare Full time

WE ARE LOOKING FOR TALENTED PEOPLE LIKE YOU:
Knowing that you're making a difference to people's lives is rewarding in itself. But our many roles offer much more than that.

As well as helping you grow and develop your talent, we want you to feel proud of where you work and what you do.

Ready for the recognition and rewards you deserve?
We don't just talk about putting employees first. We know that Priory wouldn't exist without their combined energy, expertise and effort.

So we invest heavily in training, provide first-class support, promote collaborative teamwork and give everyone on our team the opportunities and resources to achieve their full potential.

Providing quality, inspiring innovation and delivering value is what we set out to achieve at Priory Healthcare.

Enabling our patients with mental health difficulties to receive a truly integrated and holistic approach to their treatment, regardless of complexity or severity, thanks to the knowledge and expertise of our multidisciplinary clinical teams.


The Priory Hospital Chelmsford is a 60 bed private acute psychiatric hospital that specialises in the treatment and management of mental health problems for both adults and adolescents.

The hospital incorporates a Grade II listed building that has been extensively restored and situated in 3.5 acres of landscaped grounds.

In addition, a new 12 bedded Acute Service ward has recently opened adjacent to the main hospital.


A critical member of the Ward team, supporting and assisting Registered Nurses in the assessment, planning and implementation of patient care.

Delivering care to the patient as prescribed by the individual care plans and liaising with family members as appropriate.

Main Duties:

  • Assists qualified staff with the assessment and implementation of individual patient care plans undertaking routine tasks and activities as directed to facilitate the wellbeing, dignity and treatment of all patients.
  • Provides practical support and responsive care to patients who require assistance with intimate personal needs such as dressing, bathing and toileting activities ensuring that such activities comply with procedures and the relevant healthcare legislation.
  • Observes and monitors the wellbeing of patients ensuring that any unusual physical, mental or emotional occurrences are promptly referred to senior staff/the primary nurse and documented as appropriate.
  • Provide specific interventions with patients as delegated by a Registered Nurse, and following training and competency attainment. Such interventions include Observation and Engagement with Patients, escorting patients on leave, and being involved in deescalation and management of violence and aggression.
  • Contribute to a team approach to patient care in conjunction with all members of the multidisciplinary team.
  • Participate in regular ward meetings and attend other meetings as requested.
  • To assist in the maintenance of stock levels, including pharmaceutical products.
  • To assist in the maintenance of ward cleanliness and tidiness and adhere to infection control policy and procedures at all times.
  • Develops and maintains a good professional relationship with patients, colleagues and visitors responding promptly and courteously to requests and enquiries.
  • Help promote and maintain an environment conducive to meeting the needs of the patient / relatives and carers.
  • Ensure service users are gaining a quality service that is value for their money.
  • To receive and convey information from telephone or personal enquiries in a courteous manner and ensure all persons visiting the ward are greeted and assisted in a welcoming and supportive manner.

Knowledge/ Education/ Skills:

  • Educated to a minimum NVQ 1 or GCSE's in Mathematics and English.
  • Understands the need for strict confidentiality
  • Basic IT literacy

What we'd like to give you:

  • A competitive salary
  • Disclosure check cost coverage
  • Comprehensive induction and commitment to on going training
  • 25 days annual leave plus bank holidays


Birthday Holiday
  • Your Birthday as an extra days annual leave
  • Online benefits and cash back rewards
  • Cycle to work scheme
  • SMART Pension option