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Implementation Consultant

3 months ago


Thames Ditton, Surrey, United Kingdom SHL Global Full time

Are you someone that wants to help businesses thrive? Come grow your career with SHL


Do you want to take you SaaS technical consulting career to the next level with an established brand but with the energy of a start-up? SHL is a world renowned, fast-growing HR SaaS organization and works with some of the world's most prestigious global companies who trust us to revolutionize their workplaces and help them to thrive.

By joining us in this rare opportunity as an Implementation Consultant you will utilise your conceptual knowledge of technology and of the SaaS workflow to provide technical project leadership and play a key role in delivering SHL projects.


  • A competitive salary and excellent benefits package are offered in a culture where career development, collaboration, flexibility, diversity and inclusivity are all intrinsic to our culture. There is a huge investment in SHL currently so there's no better time to join. Hybrid working is available.

What you will be doing:

  • Partner with Project Managers and IO consultants to form the project team and guide customers through endtoend project journey.
  • Take ownership of several projects at any time (based on complexity) with accountability for the implementation of the solution design.
  • Steering customers in the direction of the most optimal solution for their organisation through consulting and aligning business design on the customer side, with SHL technology.
  • Onboarding of new customers, preparation for project kick offs and participation in handover meetings
  • Requirements gathering and production of specifications to SHL standards and templates.
  • Creating a positive customer experience and actively contribute to improving and scaling department.

What experience are we looking for:

  • Experience guiding implementations in a SaaS organisation (business analysis or system consulting role)
  • Selfmotivated with a tenacity to make things happen
  • Excellent customer relationship and business acumen credentials (including stakeholder management)
  • Project management knowhow and the aptitude to be both detail focused, whilst recognizing the big picture
  • You will know the software development lifecycle

#LifeAtSHL:

  • Find out more about our flexible, fun working culture at LifeatSHL
  • Diversity, equity, inclusion and accessibility have been a thread in the fabric of SHL's business and culture for many years. SHL remains uniquely positioned to support broader adoption of DEI and accessibility by employers through the use of our fair and inclusive talent acquisition and talent management solutions. Find out more about DEI and accessibility at SHL.

Get in touch:

- #LifeAtSHL #CareersAtSHL #SHLHiringTalent #HybridRole #LinkedInJobs #LI-hybrid
- #TechnicalConsultantJobs #SaaSTechnicalJobs #SaaSImplementationJobs #SaasBusinessAnalysisJobs
- #CareerOpportunities #JobOpportunities
About Us

  • We unlock the possibilities of businesses through the power of people, science and technology.
  • We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, groundbreaking science and business transformation.
  • When you inspire and transform people's lives, you will experience the greatest business outcomes possible. SHL's products insights, experiences, and services can help achieve growth at scale.
    What SHL can offer you
  • An inclusive culture.
  • A fun and flexible workplace where you'll be inspired to do your best work.
  • Employee benefits package that takes care of you and your family.
  • Support, coaching, and onthejob development to achieve career success.
  • The ability to transform workplaces around the world for others.
SHL is an equal opportunity employer.