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Radiology Admin
1 week ago
We are looking for people that are passionate about providing an exemplary service, to work as part of a dynamic team helping to a deliver a safe and effective Radiology service at the Norfolk and Norwich University Hospital.
Full-time includes a variety of shifts between 7am and 8pm and includes weekends. All shifts are allocated on a roster basis issued in advance.
Part time is up to 25hrs per week to cover Monday to Friday evenings (from 4pm), and weekends.
If you are unable to work the above hours/shifts times, please do not apply.
Interview Date: 13th and 14th April 2023
The three key responsibilities of this role are:
- Schedule Imaging appointments for a range of modalities; Ultrasound, X-Ray, CT, and MRI. This includes calling patients to agree the appointment date and time, giving directions and providing relevant information in preparation for their scan.
- Covering various reception desks within the department, to arrive patients for their appointments and assist with queries. Some reception desks involve liaising with wards and portering services to arrange inpatient scheduling.
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas.
We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute.
We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students.
We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals CharityWe can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24hours confidential counselling support
- Onsite Nursery
- Onsite cafes offering staff discounts
- Support in career development
- Flexible staff bank
- To undertake all reception duties, as required, in a pleasant and courteous manner with patients, visitors and other hospital staff.
- To liaise directly with Radiographers and other departmental team members, relaying information accurately and promptly.
- To undertake and update Soliton, ICE and PAS training to enable the post holder to carry out their duties accurately and efficiently to ensure the efficient running of the department.
- To be able to check ICE for electronic requests and deferred orders and register new patients on PAS in a timely manner to ensure the efficient running of the department.
- To undertake PAS training to enable the checking, amending and registration of patient demographic details as necessary and the checking of patient activity within the hospital, including changes to clinic appointments.
- To input and scan all paper referrals into Soliton (RIS) accurately and promptly to ensure information is up to date.
- To greet patients, check referral details, record/verify the attendance on Soliton (RIS) and direct to the waiting area.
- To greet prebooked patients, locate and validate appointment referrals details on Soliton and direct to the waiting area.
- To use electronic work lists to schedule patient appointments according to clinical priority, associated waiting times or future clinic dates ensuring all capacity is utilised.
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