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Assistant Store Manager

2 months ago

London, Greater London, United Kingdom Hackett Ltd Full time

About us:

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.

If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.

If you want to join our team and grow with us, apply today.

What we are looking for:

We are looking for a driven and passionate Assistant Store Manager to join our team

Your main goals as an Assistant Store Manager are to enthusiastically transmit the passion for the brand to the sales team and to support the day-to-day running the store operations, working hand in hand with the Store Manager and driving sales through product knowledge and team management.

Our dream is that every client feels and shares our brand identity, in a way that they
are willing to come back again to our stores, to make this happen, we need you

Key responsibilities of the role:

  • Team Management: Enthusiastically transmit passion for the brand to the sales
    team, supporting the Store Manager, enabling the internal development of the
    people who work with you.
  • Sales: Leads, together with the Store Manager, the achievement of commercial targets and KPIS, engaging the sales team through action plans and, at the same time, ensuring a careful brand image throughout the sales process.
  • Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering the highest quality service.
  • Shop operations: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc.
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