Hotel Services Assistant

2 weeks ago

Darley Dale, United Kingdom Derbyshire Community Health Services NHS Foundation Trust Full time
An exciting opportunity has arisen to be part of DCHS Hotel Services team.


What really matters to us is providing every one of our patients with an excellent experience, a service that really cares and one that delivers the right outcome, and we achieve this every day.

As a Domestic Assistant, you will become an active member of our team working closely with other disciplines.

We are looking for enthusiastic team members who are eager to learn and to develop themselves.

Previous experience is desirable, but not essential as full training is provided.


We are looking for individuals who are highly motivated and want to make a difference to our patients' experience and who demonstrate values and personal qualities that support the DCHS way of working.

To provide a high-quality domestic service to hospital, clinical settings.


Working either individually or as part of a team in ensuring a clean and safe environment is maintained for patients, staff and visitors following agreed work schedules, methods and procedures in accordance with the National Standards of Cleanliness.


The post holder will be required to have a flexible approach and be prepared to work on other sites should service demands dictate.

To play an integral part in delivering outstanding patient care at Derbyshire Community Health Services NHS Foundation Trust (DCHS).


Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.


We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.


During the pandemic response we have led the implementation of public vaccination centres in collaboration with partners across health and social care.

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

  • Provide an efficient, high quality domestic service within clinical and nonclinical areas including cleaning of sanitary ware, treatment rooms, waiting areas, office areas, kitchen areas, mirrors, internal glass, high and low dusting, washing of tiled services and paintwork, etc
  • Cleaning of crockery, cutlery, utensils etc either manually or through wardbased dishwashers (as per work schedule)
  • Follow specific schedule of work relating to defined areas though post holders are required to have a flexible approach to a daily routine and have the ability to organise and prioritise their own day to day work
  • Escalate issues appropriately and via correct escalation process
  • Ensure all incidents are raised and recorded accurately and within required timeframes and via appropriate system, ie Datix
  • Economic and safe use of cleaning agents following manufacturers recommended instructions
  • Care and safe use of mechanical equipment, eg floor scrubbers, etc
  • Replenishing disposable items, eg hand towels, toilet rolls, soap, etc and ensure correct storage of all cleaning agents and equipment
  • Disposal of waste in accordance with the Trust Waste Policy
  • Accurate completion of all required documentation to support specific service processes e.g. Barrier or Terminal cleans
  • Accurate completion of own timesheet
  • Respond to supervisory instruction regarding required rectifications following service associated audits
  • Comply with Infection Control guidelines and policy including colour coding system
  • Inform supervisor of requirements for work materials as required
  • Understanding and awareness of site security whilst undertaking own duties e.g. closing of windows and doors securely
  • Wear protective clothing as supplied by the department
  • Maintaining equipment and materials in a clean and tidy condition and report any faulty equipment in a timely manner
  • Ensure a smart and professional manner at all times
  • Comply with Health and Safety regulations
  • Attend all required Trust and service specific training
  • Demonstrate and explain working practices to new starters

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