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Medical Receptionist

3 months ago

Sowerby Bridge, Calderdale, United Kingdom Brig Royd Surgery Full time

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list.

Duties may be varied from time to time under the direction of the reception manager/practice manager dependent on current and evolving practice workload and staffing levels:
Receiving and routing patients on arrival and departure.

Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the correct healthcare professional.

Processing, Scanning and distribution of incoming (and outgoing) mail in set procedures.

Effective taking of messages and passing on information following practice procedures. Processing repeat prescriptions in accordance with practice guidelines.

Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.

Maintaining and monitoring the practice appointment system.

Filing and retrieving paperwork. Retrieving/filing medical records when needed by a doctor or nurse. Receiving and sorting new patient records for summary (using practice guidelines) for summary by the notes summariser. Any other duties, which may, from time to time, be deemed necessary.