Mgr, Global Learning EMEA
6 days ago
individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation,
collaboration, expertise, and excellence, while connecting us more closely to our customers. This is a Hybrid role with an expectation for the successful candidate to be on site at least 3 days per week. Your perspective *On offer is a basic salary of ¿50,000 to ¿60,000 (dependent on your individual expertise and experience)
• BUPA full coverage Private Healthcare with no excess payments for the employee
• Employee supported volunteering.
• Enhanced family leave provisions
• Perkbox and Employee assistance Programme
• Company sick pay
• Employee recognition scheme
• Generous employee referral scheme
• Clearly defined Career path (and all the important support along the way)
• Access to state-of-the-art technology
• Global presence and opportunities worldwide
• Long Service Programme Key Job Responsibilities Global Learning Analysis & Management
- Develop an effective learning strategy based on the needs of the business (assessments), the skill sets required for team members to be successful and key competencies for the organisation.
- Evaluate and modify existing and proposed programmes; recommend changes and facilitate implementation.
- Collaborate with business stake holders and corporate departments to ensure alignment along with exceptional messaging and communication.
- See the Bigger Picture - In partnership with the instructional design team, create, design and curate content specific to the EMEA market needs.
- In alignment with the Global model, champion to the development of certified instructors to support the deployment of corporate developed programmes.
- Value People - Routinely run train-the-trainer programs for existing and new programs being developed so they can be run across EMEA on a regular basis.
- Implement, develop and maintain the logistic process of all on-site, on-line and on-demand learning programmes and certifications.
- Work with multiple departments to organise regional training events, including, but not limited to, sessions set-up, cost analysis, logistics, and tracking.
- Oversee and manage the yearly Global Learning budget for EMEA.
- Continually improve policies and workflows to make learning a bigger part of the culture with keeping it consistent with Global practices.
- Work with the Global Learning team to complete content translation analysis.
- Drive Results - Work closely with internal departments to provide data such as course completion and learning & development results.
- Leverage survey system to send survey's, gather results and provide detailed analysis of findings, such as ROI.
- Work within the global LMS.
- Deliver World Class Service - Serve as the first layer of support for all team members and managers.
- BS/BA degree in education, teaching, hospitality or equivalent work experience required
- 5 years of business, sales or customer service experience
- Exemplary presentation skills and/or public speaking and demonstrated experience collaborating with key stakeholders
- Superior interpersonal skills with the ability to establish and maintain relationships with multiple levels of team members and leadership
- Understanding of training needs analysis, development, design, delivery and measurement
- Interpersonal Savvy
- Business Acumen
- Organising
- Problem Solving
- Process Management
- Drive for Results
- Comfort around Higher Management
- Integrity and Trust
- Customer Focus
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