Strategic Support Specialist

2 weeks ago

Nottingham, Nottingham, United Kingdom Smart DCC Full time

Salary Competitive

Strategic Support Specialist

Hybrid Working (Minimum of 8 days per month)

Ideally located to attend Ruddington Office, however will accept applications for the Manchester and London Offices.

Competitive Salary plus benefits

This exciting opportunity, would really suit someone who has a skill within internal communications, being able to create clear content relating to various parts of operations to share with the wider business, while remaining strategic to best practices and continuous improvement. It paves a way for promotional opportunities into multiple areas, such as reporting, business management, portfolio management, risk management and so on. It's a great chance to make the role your own, while supporting senior peers with day-to-day workload.

About the DCC:

At the DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. That desire to make a difference is what drives us every day and it wouldn't be possible without our people. Each person at the DCC brings a special kind of power to the business, and if you join us, we'll give you the means to unleash yours. Here, we depend on each other and hold each other accountable. You have the power to challenge and make change, to take the initiative and enjoy real responsibility. Whether it's doing purposeful work, helping us grow or building the career you want – we'll give you the support to do it all. Our secure network for smart meters is transforming Britain's energy system and helping the country's fight against climate change: we want you to be part of our journey.

What will you be doing?

  • Manage our Operations Internal Communications and Engagement plan.
  • Assist the wider Strategic Operations team, by providing support on, Reporting, including reporting into our Ops SLT and COO. Risk and Compliance tracking, Resourcing and Business Planning, Governance frameworks.
  • Contribute to key regulatory activities such as Price Control.
  • Own the document repository and the key events calendar, and be the Information Management Champion across Operations
  • Identify areas of improvement within the team and drive them to completion.
  • Collaborate with the wider team to develop and underpin the Operational strategy.

What are we looking for?

  • Strong organisational and planning abilities, with the ability to see things through to the end and a high level of resilience to overcome obstacles.
  • Skilled in Microsoft Office Packages, such as Presenter and Excel
  • The ability to produce clear and concise communications and presentations, and who can influence across all levels of the organisation.
  • Experience of managing projects, change, resourcing, risk or operational excellence.
  • Previous experience of creating and improving governance frameworks, policies, and/or processes.

Company benefits:

The DCC's continued success depends on our people. It's important to us that you enjoy coming to work, and feel healthy, happy and rewarded. In this role, you'll have access to a range of benefits which you can choose from to create a personalized plan unique to your lifestyle.

If there are any questions you'd like to ask before applying, please contact or complete your application, so we can learn more about you. Your application will be carefully considered, and you'll hear from us regarding its progress. Join the DCC and discover the power of you.

What to do now

Choose 'Apply now' to fill out our short application, so that we can find out more about you. If you have any questions you'd like to ask before applying, please contact

Capita Opportunity Statement

The parent company, Capita Plc*, are a leading UK provider of technology enabled business services. We're supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves, and people are valued for their differences. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you'll have the opportunity to grow and develop your career in any number of directions. You'll also become part of a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do deliver. Our purpose is to create a better outcome for you.

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