Outreach Support Worker

7 days ago

Preston, Lancashire, United Kingdom Preston Domestic Violence Services Full time

PRESTON DOMESTIC VIOLENCE SERVICES

SUMMARY OF TERMS AND CONDITIONS OF SERVICE

Job Title:
Outreach Support Worker for Black and Minority
Ethnic Community service users.


This is an exciting opportunity to work within a dynamic team providing one to one support to those from Black and Minority Ethnic Communities who have or are experiencing domestic violence/ abuse.


Please note CVs will not be considered.

Responsible to:
Operations Manager

Hours of Work:30 hours per week _(Flexible hours and job sharing will be_
- considered)._

Salary:
£20,138 actual (£24,838 pro-rata)

Probationary period:6 months

Holidays: 27 days per year + Bank Holidays (all pro rata)

Location:
A combination of working in the office which is located at

Harbour House, Port Way and in the community including some home visits

Expenses:
Petrol allowance and travel expenses are paid in accordance with PDVS policy

Trade Union:
Membership is encouraged

Start Date:
As soon as possible

Please note:
This job is open to women only.

(Exempt under the Equality Act 2010 Schedule 9, Part 1).

Please note CVs will not be considered.

PRESTON DOMESTIC VIOLENCE SERVICES

JOB DESCRIPTION

Title of post:
Outreach Support Worker for Black and Minority Ethnic Community service users

Responsible to:
Operations Manager

Location:
A combination of working in the office which is located at Harbour

House, Port Way and in the community including some home visits

Main purpose of job:
To provide support services for BAME victims of domestic violence and abuse including group interventions.

MAIN DUTIES AND RESPONSIBILTIES

Support for victims

  • To set up and deliver group interventions for BAME victims as well as one to one support as required.
  • To provide support services for BAME victims of domestic violence, which enables victims to make informed choices and explore coping strategies
  • To work with victims of forced marriage and/or so-called honour-based violence
  • To liaise and work with other Preston Domestic Violence Services staff in delivering outreach support
  • To complete documentation for each client which will include a detailed needs assessment and action plan.
  • To monitor and evaluate the effectiveness of the support, capture client satisfaction and contribute to the production of evidence based reports.
  • To provide practical assistance to victims where necessary, including liaison with relevant agencies such as solicitors, housing providers, children's care services, education, etc.
  • To ensure victims are informed of benefits entitlements and to assist in claiming these if requested.
  • To provide emotional support, and where necessary to refer to other agencies as appropriate.
  • To assist victims to develop social networks within their neighbourhood and also assist them further develop their life skills, including access to training and employment.
  • To attend appropriate meetings with and on behalf of victims.
  • To publicise the service to ensure funder targets are met
  • To provide management with monthly monitoring figures
  • To implement PDVS's procedures for monitoring and reviewing/evaluating the service provided.
  • To keep concise files on each victim supported

Team Work

1. To work closely with other staff to ensure the effective running of Preston Domestic

Violence Services as an organisation and that a high standard of service is maintained.

2. To give support to other workers during busy periods or staff shortages as necessary.

3. To attend and contribute to staff group supervision meetings and staff development/training days. This is a compulsory part of the job.

4. To keep up-to-date with relevant information and legislative changes and share with other team members.

5. To assist in seeking funding for the continuation of the service

Other duties

  • To take part in the staffing of the Helpline.
  • To update the line manager of any areas of concern
  • To attend meetings and training courses as agreed with the Operations Manager.
  • To implement the policies and procedures of Preston Domestic Violence Services.
  • To maintain confidentiality in matters relating to Preston Domestic Violence Services.
  • To monitor and evaluate work and provide reports when requested.
  • To attend appraisals when required.
  • To work alone as and when required in accordance with the Lone Worker's procedures.
  • To be open to the concept of progress and development, both personal and organisational.
  • To undertake any other reasonable duties as and when may be required.



POST:
Outreach Support Worker for Black and Minority Ethnic Community

2010 Schedule 9, Part 1)
The items listed below are not in the order of importance.

1 SKILLS AND ABILITIES Criteria

1.1 To provide support to people who are or have been victims of Desirable domestic abuse

1.2 To develop trusting relationshi

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