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Digital Employee Experience

3 months ago


London, Greater London, United Kingdom Qualserv Consulting Full time
Job Description

My City based Banking client is currently looking for a Digital Employee Experience (DEX) Team Manager to join their organisation on a permanent basis.

The basic salary is £90-95k plus benefits

The DEX Team Manager will:

  • Lead a team of 3 direct reports and approx. 20 members of staff overall.
  • Manage an annual investment and expense budget relative to the activities of the group.
  • Ensure that the DEX environment is maintained according to operational and security standards and policies.
  • Ensure that the organisation's DEX environment is maintained according to operational and security standards and policies.
  • Works across the wider Infrastructure group - team managers, engineering staff and peers in the Customer Service Centre (CSC) function.
  • Oversee the management of the day-to-day support experience, maintenance, and enhancement of the organisation's DEX environment - including Windows desktops and laptops, Citrix VDI solutions, mobile devices including Apple iPhone, iPad, and Android, Canon Uniflow Print system and MFD devices.

If you have Digital Employee Experience (DEX) and want to learn more about this opportunity, please apply with your latest CV in the first instance.