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Customer Service Volunteer
3 months ago
| Part-time / Volunteer | BRC82
If you enjoy being in an office and like meeting people, this is the role for you. You'll be providing people with wheelchairs and other equipment to help them get moving again after illness or injury.
We would like you to be able to volunteer
- A few hours a week
- On any weekday (daytime Monday-Friday)
- For at least six months
- Ideally, you will live within 10 miles of the office.
Health & Safety Statement
- We take an individual approach to ensuring your safety.
- We may ask you to complete a simple risk assessment and will also have a conversation with you to discuss and identify any adjustments you may need.
Why do we want you?
- We need volunteers like you so that everyone who needs one can get a wheelchair.
- Each year we hire out or loan over 75,000 wheelchairs to help people to get around after an injury or illness.
- In this role, you will be welcoming customers and helping them to get moving again.
What will you be doing?
- Giving a warm welcome to customers visiting or phoning us.
- Helping people wanting to hire a wheelchair or other equipment.
- Using a computerbased stock control system.
- Showing people how to use equipment.
- Taking payments/ donations
The skills you need
- Physically able to safely lift or move wheelchairs and other mobility equipment
- Some customer service experience is desirable.
- Enjoy meeting people and good people skills.
- Able to work independently and in a team.
- Good IT skills.
- Able to commit to a regular shift on a weekly basis.
What's in it for you
- Meet new people and be part of a dynamic and inclusive team.
- A great opportunity to use your existing skills or gain new ones.
- An opportunity to be part of the world's largest humanitarian organisation and the knowledge that you are making a positive difference to people's lives.
- All training and induction for the role.
- Reasonable preagreed travel expenses for the role, including attending training.
British Red Cross with free advertising for their vacancies.
Every year, our support helps large and small charities to find the people they need to continue their good work.
