Operations Manager

2 weeks ago

Leeds, Leeds, United Kingdom Leeds Teaching Hospitals Full time

The Regional Research Delivery Network Yorkshire and Humber (RRDN Y& H) will be one of 12 Regional Networks that will replace the existing Local Clinical Research Networks from 1 October 2024 and will support the effective and efficient initiation and delivery of funded research across the health and care system in England for the benefit of patients, the health and care system and the economy.


We are looking for a highly motivated, experienced and enthusiastic leader to undertake a newly created senior role for the Yorkshire and Humber Regional Research Delivery Network (RRDN).


The RRDN Operations Director is the senior officer responsible for the operational services of the RRDN in Yorkshire & Humber.

These services include Study Support, Agile Research Support, regional support for Active National Delivery Service, Financial Management and Business Operations.

If you wish to discuss the role further please contact Amber OMalley RRDN Y& H Director Amber OMalley, Network Director, Yorkshire and Humber RRDN (amber.

This vacancy is only available to the current senior leadership team members of the Yorkshire and Humber CRN and current employees of the host organisation (Leeds Teaching Hospitals NHS Trust).

Disclosure and Barring Service Check


This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Leeds Teaching Hospitals

James's University Hospital

Employer's website

(Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. The RRDN Operations Director is the senior officer responsible for the operational services of the RRDN. These services are delivered for the RRDN, partner organisations and research funders, with particular emphasis on addressing the needs of the life sciences industry (across both commercial contract and commercial collaborative research). These services include Study Support, Agile Research Support, regional support for Active National Delivery, Financial Management and Business Operations. They will also ensure that all necessary contracts or agreements required are in place before funds are provided and will develop mechanisms to be adopted by RDN partner organisations to recover costs from commercial research funders in a timely and effective way. This may be as part of wider strategic or political initiatives or as part of an urgent public health response. RRDN services will need to remain agile and responsive to such demands.


The RRDN Operations Director will support national and regional initiatives to help meet the research delivery needs of the life sciences industry, including providing a key account management function.

The RRDN Operations Director will also work closely with the RRDN Strategic Development Director and ensure operational intelligence and expertise is used to strengthen the 3-year RRDN Strategic Implementation Plan.

Experience of working in the health and care research sector, the health and social care service sector or academic environment at a senior level
Experience of developing and managing high quality customer centric services for commercial and non-commercial customers
Experience of contributing to the develop of national policy or strategies and translating those into regional plans
Professional research leadership, both strategic and operational at a senior level
Significant experience of managing a large budget with solid knowledge of financial process requirements
Direct experience of business planning and robust financial management at appropriate scale
Good understanding of performance management techniques

Knowledge of utilising Business Intelligence solutions to work within a performance management framework
Highly developed leadership, strategic thinking and planning skills with the ability to demonstrate these in highly political environments
Demonstrable ability to use autonomy to undertake actions as a result of own interpretation of policy and guidance, providing a source of expert advice to the organisation
Proven interpersonal skills to work with clinical and management colleagues at all levels across a range of organisations and the ability to develop strong working relationships with senior stakeholde
Ability to communicate highly complex, highly sensitive & highly contentious information where there are significant barriers to acceptance both orally and in writing, both internally and externally,
Extensive experience of delivering presentations to large groups of stakeholders in often pressured and politically sensitive environments to a high standard (Board level quality)
Ability to plan, manage, adjust and deliver complex projects involving multiple agencies and individuals and a broad range of activities to tight deadlines
Ability to understand the long term or widespread implications of decisions

Good IT skills, particularly in use of Web applications and MS Office applications
Ability to travel to different locations across the region and nationally to attend meetings and conferences, representing the RDN
Lives by values which include openness, collaboration, responsiveness, inclusion, personal integrity and creating positive cultures where these values thrive
Commitment to supporting the development of staff and understanding of workforce planning
Flexible approach to working Attention to detail Outcomes focussed
Commitment to and focused on quality, promotes high standards in all they do
Leeds Teaching Hospitals
James's University Hospital

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