Credit Controller

6 days ago

Basildon, Essex, United Kingdom Wilmington plc Full time
Company Outline:

Job Role:

Location:

Salary:

Why do we want you?

We are Wilmington plc


Wilmington plc is a portfolio made up of a specialist brands providing custom solutions to customers across the globe from over 10 different offices.

We provide a wide range of products including specialist information and data, and high quality training and education, to help professionals manage Governance, Risk & Compliance (GRC) and Regulatory Compliance challenges.

Find out more about our core purpose and how we help our customers do the right business in the right way.


Our two divisions, Information & Data and Training & Education, are underpinned by the work of experts in their field, including data and technology specialists and highly skilled practitioners who deliver our training and education solutions.


Our ambition is to have the best people work with us at Wilmington, delivering their best work because we care about them, include them and empower them.

Wilmington Shared Services Limited has been running for 9 years. It incorporates our Technology, Finance, and the People Teams and underpins the exeptional work carried out by our brands.

Main Purpose of Role:

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Job Title:

Credit Controller Department:

Finance

Reports To:

Credit Control Supervisor Salary:

According to experience.


Reporting into the Credit Control Supervisor, this role will be responsible for reducing debt, handling queries, and ensuring that company policies are adhered to.


Responsibilities:

  • Keeping the credit control system up to date with clear notes.
  • Handling customer account queries and updating the issue tracking system.
  • Reconciling customer accounts including withholding tax and exchange rate differences.
  • Identifying and allocating cash
  • Initiating refund of credit balances
  • Working to challenging cash targets.
  • Joining regular discussions about processes, strategy and improvements.
  • Attending meetings within the group, occasional travel may be required.
  • Identifying and escalating potential bad debts to management
  • Managing Ledger and Relationship with Businesses
  • Performing Month End reporting duties
Skills and Experience Required:

We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes...
You will also need;
Requirements:

  • Experience in B2B and B2C credit control including reducing DSO and ledger balances.
  • Minimum GCSE English and Maths grade C.
  • Intermediate Excel and Word including vlookups.
  • Strong communication skills, verbal and written.
  • Able to accept and encourage evolving processes.
  • Time management and organisational skills.
  • Must enjoy working as part of a lively and hard working team.
  • Experience of using Sun and Salesforce would be an advantage.

Wherever you are in your career and whatever your expertise, we look for people who:

- are passionate about providing high quality solutions to our customers
- love varied work that plays to their strengths while helping them develop
- want to work together to learn, grow and achieve common goals
- are excited to be part of a diverse and unique global community
- who want to be recognised for the unique talents, experiences and insights they bring to Wilmington.

Before you go
:

Why join us?
We are a dynamic business, providing a huge number of products to a wide range of customers.

We understand the power of diversity, and we celebrate the innovation and creativity that can be achieved through our own unique experiences, knowledge, and perspectives.

We love to build teams that showcase our individuality and creativity, building our positive culture across our organisation.


Our work provides variety, development and the opportunity to be part of a community of over 700 colleagues in 8 countries worldwide.

Our environment is encouraging, supportive, and committed to individual, business and team growth; one where people love to join and make an impact.

We embrace new ideas and fresh thinking, we overcome challenges together, and we rely on each other to bring innovation to life.

At Wilmington, we work hard to help each other grow and succeed.

What do we offer?


Joining Wilmington means you'll be part of a dedicated team, committed to providing high quality services and support to our customers.

Our people are empowered to learn and develop themselves, and being part of our team, we provide the opportunities for you to grow.

We offer a great core benefits package which includes performance related bonus, pension and life assurance. We also offer a flexible benefits package so you can tailor your benefits to suit you ie

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