Credit Manager/customer Finance Manager

2 weeks ago


Surrey, United Kingdom Walker Dendle Financial Recruitment Full time

The Role


Reporting to the Head of Customer Finance, this is a challenging, senior & commercially focused role, responsible for the management and development of 2 credit control teams.

Through operating and developing the business's existing credit risk managementtechniques, the role will help to protect the company's bottom line profit.


Key Responsibilities

  • Management of two Credit Control Teams (8 FTEs), to prevent unnecessary risks or excessive exposures being incurred by identifying potential losses in advance of them occurring and proposing appropriate action.
  • Management of the Alcura Credit Control Team, again
  • Preventing unnecessary risks by diligent control of the ledgers.
  • Visiting potential bad debtors, negotiating payment plans and pursuing all debt to the appropriate
- legal avenue.

  • Building the relationships with the customer base and using this leverage when it comes
- to cash collection/negotiation.

  • Frequent liaison with the Customer Sales Team, Invoicing & Services Teams.
  • The job holder will play a fundamental role in key projects, such as the implementation of IT systems.
  • The job holder will deputise (along with the Credit Manager & Risk Manager) in the absence of the
  • Head of Customer Finance and liaise frequently with the Head of Transactional Finance.

The Successful Applicant

  • Qualified with membership of ICM being advantageous.
  • Proficient in all aspects of technical credit control and accounts receivable.
  • Demonstrable experience of the NHS would be a distinct advantage.
  • Relevant experience in a management role.
  • Able to demonstrate an ability to motivate and manage a team.
  • Advanced computer literacy, ERP Systems and Excel skills.
  • Strong analytical skills with attention to detail, logical and reasoned approach to problem solving.
  • Knowledge of Statutory and Corporate legal requirements.
  • Attention to detail and an appreciation of the importance of adherence to internal controls framework.
  • Tenacious, persistent, influential.

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