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Team Leader

3 months ago

Liverpool, Liverpool, United Kingdom YMCA Liverpool Full time

Responsible to:

Service Manager

Responsible for:

N/A

Hours of Work:

37.5 Hrs Per Week

Location:

YMCA Together - Recovery Services

Salary and benefits:

£29,291 Per Annum

  • 33 Days Annual leave including bank holidays per annum
  • Paid Medicash support
  • Birthday Day
  • Charity Day
  • Spiritual Day
  • Wellbeing Hours
  • Cycle To Work Scheme
  • Refer a Friend Scheme
  • Company Pension Scheme 4%
  • Funded Training Opportunities
Shortlisting w/c 24th June 2024

Interviews/Assessment day w/c 1st July 2024

YMCA is a registered charity and company Limited by Guarantee.

We were founded in 1846 and so we build on a long history of providing a place for people experiencing challenging times in their lives.

YMCA Together is a truly value driven organisation.

Our vision is that everyone should feel safe, understood, empowered and positive for their future. We meet our vision by working within our values of Strength, Humility, Respect, Empathy and Kindness.

These SHREK values run through all that we do from recruitment to how we work alongside people in our services to our partnership approach with other providers.


Our clear vision and values come together to help us in our mission to inspire and support people to change their lives by instilling hope, valuing the person and maximising potential.


Service


The service will offer a fully integrated model incorporating elements of pre-engagement, a treatment programme and ongoing support, in a supported housing setting, 24 hours a day, seven days a week, and 365 days a year for a minimum of 30 single people at any one time.


We ensure that every service we deliver is psychologically informed and underpinned by Cognitive Analytical Therapy offering a wide range of support and assistance that empowers and enables people to have a range of choices and create positive, sustainable futures for themselves.


Job Purpose


Based in the Prehab service your role will be to provide an additional level of operational leadership in the service that ensures that staff are supported to grow and develop within their role.

To support the Service Manager to carry out their duties in delivering a service of excellence.

Hours of Work


The service will be staffed 24/7 and the post holder will be working a rota of early and late shifts over 7 days including weekends and bank holidays.


Duties and Responsibilities

  • Support the team to maintain the therapeutic integrity of the service
  • Collate data on the performance of the service
  • Ensure the induction of new staff to the service
  • To compile and collate monthly reports on KPI's Maintain excellent communication with YMCA Together Management team
  • Supervise the staff team assigned to you

Responsibilities to the Service Manager

  • To compile and collate monthly reports on KPI's
  • Ensure YMCA Together complies with contractual requirements
  • To give informed opinions and make recommendations regarding support, housing and HR issues that impact on the service, Residents and staff team.
  • To make recommendations to the Support Manager on the development of the service which involve any financial commitments or alterations to service delivery
  • Attend and meaningfully contribute to weekly communication meetings with the Support Manager, submitting reports on request

Representing YMCA Together

  • Attend all meetings both internal and external
  • Attend stakeholder days, forums and other external events
  • Represent the YMCAT at regional and national level from time to time
  • Develop relationships with partner agencies, referral agencies and all other stakeholders

Line Management and HR responsibilities

  • Support and develop the capacity and motivation of the team to deliver an innovative and high quality support and housing service
  • Collate data on the performance of the service
and team and make recommendations to the Support Manager to ensure the service achieves its KPI's

  • Allocation of Residents to support workers to ensure the residents have the most appropriate support worker assigned
  • Ensure the induction of new staff to the service

Working with Residents

  • Case work a small caseload of residents in the absence of RRPs
  • Encourage involvement and participation from residents in the development, running and shaping of the service
  • Support with the delivery of pre engagement workshops

Health and Safety

  • Liaise with emergency services
  • Ensure at all time the safety of yourselves and others on the premises in which you work
  • Ensure the buildings meet legislation requirements
  • Ensure that 'Go Audit' App is complete and complete audits

Teamwork

  • Develop trusting and secure working relationships with colleagues, sharing information and expertise, covering absence and working together to deliver high quality services.
  • Maintain contacts with local statutory and voluntary agencies and organisations attending/ representing YMCA Together at relevant local community for