Assistant Head Housekeeper

2 weeks ago


Birmingham, Birmingham, United Kingdom WGC Full time
Clayton Birmingham, Clayton Birmingham, Albert Street, Birmingham, B5 5JE

Rate:
£24.000 | Hours: Guaranteed Hours Each Week

Benefits:
Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression


WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.


In the role of Assistant Head Housekeeper, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department.


In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.


WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.


Benefits also include:

  • Life and Critical Illness Insurance
  • DiscountStore with discounts from ASDA, O2 and more
  • Discounted hotels and flights
  • Lowcost health insurance
  • Full workplace pension scheme
  • 28 days holiday

Your role will include:

  • Check rooms per company standard
  • Work to improve productivity and efficiency of room cleaning
  • Analyse guest data to plan resources and materials required to meet operational requirements
  • Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
  • Identify ways to improve Guest Satisfaction
  • Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
  • Recruit, train, manage and monitor team performance daily/weekly
  • Deliver and exceed financial targets
  • Manage expenditure and payroll to ensure budgets are achieved
  • Participate in training to improve skills and performance
  • Solve routine challenges that occur on the job
Instant apply

Book a call back from a dedicated recruiter
Call me anytime
Wednesday, 19/04/23 between 10am - 11am
Wednesday, 19/04/23 between 11am - 12noon
Wednesday, 19/04/23 between 12am - 1pm
Wednesday, 19/04/23 between 2pm - 3pm
Wednesday, 19/04/23 between 3pm - 4pm
Wednesday, 19/04/23 between 4pm - 5pm
Thursday, 20/04/23 between 10am - 11am
Thursday, 20/04/23 between 11am - 12noon
Thursday, 20/04/23 between 12am - 1pm
Thursday, 20/04/23 between 2pm - 3pm
Thursday, 20/04/23 between 3pm - 4pm
Thursday, 20/04/23 between 4pm - 5pm
Friday, 21/04/23 between 10am - 11am
Friday, 21/04/23 between 11am - 12noon
Friday, 21/04/23 between 12am - 1pm
Friday, 21/04/23 between 2pm - 3pm
Friday, 21/04/23 between 3pm - 4pm
Friday, 21/04/23 between 4pm - 5pm
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