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Housekeeping Manager

3 months ago

Birmingham, Birmingham, United Kingdom Radisson Blu Hotel Birmingham Full time
Radisson Hotel Group is one of
the world's largest hotel groups with ten distinctive hotel brands, and more
than 1,160 hotels in operation and under development in 95+ countries. The
Group's overarching brand promise is Every Moment Matters with a signature Yes
I Can service ethos.

People are at the core of our business success and future. Our people are true
Moment Makers and together we bring the culture, spirit, environment and
opportunities that empower you to be your best, every day, everywhere, every
time. Together, we make Every Moment Matter.

We are now looking for a Head Housekeeper to join our dynamic team
here at Radisson Hotel Group

We focus on you as a person, your skills, talents, and passion – not only on
your resume. Because mindset is what it's all about. And you can grow the rest
with us. That's a promise

What We Offer Our Head Housekeeper

We aim to be as good a place to work as we are to stay. That is why we offer a
competitive compensation and benefits package, which includes:

  • Special rates for our team members, and friends and families while travelling
and staying in our hotels

  • We take our "We grow talent, talent grows us" culture belief to heart. With
us you will benefit from a wide range of development offers supporting your
learning & growth right from your onboarding. This includes an individual
development plan and unlimited access to more than +20K learning modules &
programs through Radisson Academy

  • Participate and live Responsible Business every day together with our team
members in the hotel and in the local communities where we work on creating
shared value, better futures and a better planet for all

  • Contributory pension scheme and Life Assurance
  • Complimentary meal on duty
  • Uniform
  • Access to the Employee Assistance Programme through UNUM
  • Fantastic opportunities to progress
  • 33 days holiday for full time team members
  • Free use of our leisure, pool and gym facilities at off-peak times *where
applicable

The

Head Housekeeper Role

Knowing that first impressions count, our housekeeping team are obsessed about
presentation, having things in the right place and the house being spotlessly
clean to deliver an experience that is beyond expectation - creating memorable
moments for our guests.

  • Our Head Housekeepers love keeping up appearances
  • You will manage our housekeeping team and lead by example, ensuring our
standards of cleanliness are high and our pillows are plumped to perfection,
whilst managing budgets and inventory

  • As an integral part of the management team, you will work proactively to
ensure guest satisfaction and the smooth running of the housekeeping department

As

Head Housekeeper, you will join a team that is passionate about
delivering incredible service where we believe that anything is possible,
whilst having fun in all that we do

Qualities We Are Looking For In Our Head Housekeeper

  • Flexibility and a positive, Yes I Can Attitude
  • An eye for detail
  • Is a creative problem-solver
  • Passionate about creating extraordinary service
  • Ability to work as part of a team to ensure guest satisfaction
  • Strong verbal communication skills
  • Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers, we are looking forward to
getting to know you

A modern and sophisticated hotel where convenience meets style for our business and leisure guest.

Soaring above the surrounding cityscape in an impressive 39-storey structure, the Radisson Blu Hotel in Birmingham is located at the heart of everything Birmingham has to offer, from exciting attractions, entertainment and dining to transport links and business premises.

An inviting place to unwind, each of our 211 rooms and suites are furnished with sophisticated, contemporary décor, feature floor-to-ceiling windows with stunning city views, as well as an on-site restaurant, bar, leisure facailities and meeting rooms where our guests can look forward to a warm welcome and fantastic service from our team.