Accommodation Officer

2 weeks ago


Bournemouth, Bournemouth, United Kingdom Beet Language Centre Full time

About us

Beet Language Centre is an independent family-run English language school, whose aim is to achieve the highest standards in an atmosphere of warmth and friendliness. We are a student-centred school, motivated by quality. We pride ourselves on the level of care and attention our students receive.

Our work environment includes

:

-
Relaxed, lively and professional atmosphere

:

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Regular social events

:

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Career opportunities

The role

We are looking for a friendly and flexible person to join our team. This role is temporary absence cover, but we are always looking for talented people to join our team of full and part time permanent staff. Duties will be varied but will be mainly supporting the administration function of the Accommodation and Welfare Office by delivering high standards of customer service to students, host families and educational tour operators.

You will need to have a good level of written and spoken English, good computer skills, be a confident communicator and have excellent customer service skills. Ideally you will have experience of working in a fast-paced environment.

Hours of work are flexible but would normally be between 8.30am and 5pm Monday to Friday with no weekends or public holidays, to start as soon as possible. It is anticipated that the successful applicant could work up to 25 hours per week at busy periods and during asbence cover.
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Job Specification

:

_

Main Duties

- Supporting the administrative functions of the Accommodation and Welfare team

- Supporting safeguarding at the centre

- Placing students in homestay/student house accommodation and preparing the necessary documentation

- Dealing with homestay provider payments and invoicing students

- Cash handling and collection of money.

- Meeting groups of students and liaising with group leaders

- Dealing with day-to-day enquiries in a proficient and professional manner

SAFEGUARDING AND PREVENT DUTIES
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Be alert to signs of abuse and report concerns immediately to the Safeguarding Lead (Accommodation and Welfare Manager). This includes concerns that the student may be vulnerable to radicalisation.

:

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Required to undertake online Safeguarding Level 1 and Prevent Awareness courses
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Person Specification_

Excellent interpersonal and communication skills; attentive and patient listener who can understand and communicate with international students.
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Able to make decisions independently and work as part of a close-knit team.

:

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Strong numeracy and literacy skills

:

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Good level of computer skills

:

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Smart, professional appearance

:

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Experience of working in or with a language school (desirable)

References will be required and we will obtain an Enhanced DBS check on your behalf. All applicants must have the right to work in the UK.

Job Types

:

Part-time, Temp to perm

Pay:
£12.50-£13.00 per hour

Expected hours:
No more than 25 per week

Benefits

:

  • Employee discount
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Education

:

  • Certificate of Higher Education (preferred)

Experience

:

  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language

:

  • English (required)

Work Location:
In person

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