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Personal Assistant

3 months ago

Hemel Hempstead, Hertfordshire, United Kingdom Haven Full time
Permanent / Hybrid
Part Time - 20/21 Hours
over 4/5 Days or 3 full days
Competitive Salary +
Bonus Potential
Haven
are seeking a highly organised and efficient Personal Assistant to be a trusted
partner and provide comprehensive executive support to our Chief Operating
Officer (COO). This is an interesting
and fast paced role in a busy, friendly, and down to earth operations team. The
activity and be working with key stakeholder in the operations team and wider
professional approach. Proactivity, detail focused, and excellent communication / organisational skills are essential for success in this role.
This
is a permanent, part time, role & you will be expected to work from our
head office in Hemel Hempstead for at least 50% of your time, with the
remaining time spent working from home if you choose. We can be flexible with part time hours. As this role supports the COO you will be
required to be present in the office when the COO is there on your working
days. In addition, there will be occasional visits to our Parks or other
locations. Occasional flexibility in your working hours will be required to
support the COO with adhoc situations that arise.

Your Opportunity / Responsibilities:

  • Work directly with the COO to support all aspects of their daily work routine.
  • Maintain the COO's calendar, including scheduling meetings, appointments, and travel arrangements.
  • Determine priority matters for the attention of the COO, redirect other matters or handle matters personally, using your experience and discretion to determine the best course of action.
  • Work with COO's direct reports and dotted lines to ensure sufficient time is scheduled for key business priorities.
  • Schedule operational meetings and collaborate with the team and COO to create a robust and achievable agenda.
Ensure pre-reading is sent out in advance to maximise meeting efficiency.

  • Arrange meeting rooms, venues and resources for any meetings the COO is hosting. Attend the meeting as required to ensure everything runs smoothly.
  • Prepare relevant information prior to Executive meetings the COO will be attending, including board papers, preread material on behalf of the COO.
  • Support the COO with the creation of conference material as requested.

What we'd like you to bring:

  • Proven experience as a Personal Assistant or Executive Assistant.
  • Exceptional organisational and multitasking abilities.
  • Proficient in Microsoft Office Suite and other relevant software.
  • High degree of professionalism and discretion.
  • Ability to work independently and collaboratively in a fastpaced environment.
  • A selfstarter with plenty of initiative.
  • Develops exceptional relationships with key stakeholders.
  • Agile approach and comfortable working in a matrix organisation.
  • The ability to make quick, sound decisions based on knowledge and judgment, easily switching between immediate and longterm priorities.
  • Marketing, communication, and presentation skills to facilitate Executive level papers and presentations.
  • Resourceful and resilient with the ability to generate ideas, create solutions to problems and has a high level of selfawareness.
  • Flexible approach to work and ability to manage own time if working days / hours change with demands of the role.
Who are we?
We're part of an award-winning Bourne Leisure family, which includes Haven
& Warner Hotels. We have 9,000 fantastic team members and 39 beautiful
seaside locations and our HQ based in Hemel Hempstead.

What's it like to work
with us?
Working with us is ultimately defined by our exceptional people and teams. At
Haven, we take pride in our Breath of Fresh Air culture, which focuses on
valuing and supporting every team member. We prioritise openness and
transparency in our interactions allowing our team members to be their
authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be
spent at the office, occasionally on Park, or at external events.

What can you expect
during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or
skills test, depending on the role. If you require any support or reasonable
adjustments to help you perform at your best during this process, please let us
know.
Diversity,
equity, and inclusion are at the heart of who we are and what we do. Our
commitment to these values is unwavering and they are central to our mission.
we are happy to discuss any reasonable adjustments or flexibility that you may
require, including whether a role can be part-time or a job-share.
We
process and are here to provide support where we can. If you require any
assistance or reasonable adjustments while applying, please don't hesitate to

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