Housing Officer MEE-AASC
2 weeks ago
Housing Officer
Location: Nottingham
Working hours: Full Time, 37.5 hours per week (You will be required to be on call rota on average every 6 weeks)
Salary: £25,500 per annum
- Complete a Monthly Inspection of all Properties within the allocated portfolio in accordance with the standard defined within the AASC Contract and property standards guide.
- Manage on-boarding and withdrawal of properties within allocated portfolio in accordance with the Housing Officer Local Operating Procedures (LOP).
- Report all property faults identified, correctly categorising them for appropriate response.
- Complete all minor Property repairs within the scope enabled by training, experience and the toolkit and spares provided.
- Administration of operational cash to enable the completion of tasks such as topping up of utility meters & emergency cash payments.
- Respond to customer complaints
Whilst experience in a previous property related role is beneficial, this isn't a requirement, more importantly is your desire and enthusiasm to make a difference. You will be expected to take on a variety of tasks to support our service users and some may be challenging - dealing with anti-social behaviours, medical needs, management of child safeguarding needs etc. You will have strong communication skills and be confident managing conflict. Why Serco A place you can make an impact: As part of a highly collaborative team, you'll be able to strongly influence hiring managers efforts that help us deliver vital services. A place you can count: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find. A place for you: You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. What we offer
- Pension - 6% contribution
- Employee Assistance Programme
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- Serco Benefits package - discounts include cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships
- A safe and supportive culture
- A company passionate about diversity and inclusion
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