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Security Service Engineer

3 months ago

London, Greater London, United Kingdom Complete Security Recruitment Full time

The successful candidate will have demonstrable previous experience, technical skills, qualifications and knowledge of servicing (reactive and preventative) .

Experience and technical knowledge of CCTV and Access Control is also highly desirable. The candidate must hold current qualifications, have a stable work history and a full UK driving licence. The candidate will also need to be well organised and deliver excellent customer service. Responsibilities will include attending sites to undertake the maintenance of security systems carrying out necessary fault finding, installing new systems and ensuring that all paperwork is carried out accurately and promptly. Skills:
  • Technical knowledge of open and closed protocol Intruder Alarms, Access Control and CCTV.
  • Excellent knowledge in Intruder Alarm Signalling.
  • Excellent problem-solving skills for security systems, including networked/IP systems.
  • Excellent communication skills with customers whilst carrying out works at customer sites.
  • Exceptional customer service skills and a clean, tidy and professional work ethic at all times.
  • Ability to learn and adapt to changing environments, products and requirements.
  • Product and parts knowledge of associated alarm products and other security equipment.
  • Service, repairs and fault resolution of alarm systems.
  • Being able to interpret building plans and create systems as installed and zone plans.
  • Reporting of any changes or deficiencies with newly installed or existing alarm systems.
  • Accurate and legible completion of work reports and NSI certification.
  • Effective planning and management of work.
  • Quotations to customers for small works.
  • Supervision and personal development of trainees.
  • Adhering to Health & Safety requirements.
  • Vehicle care and maintenance.
  • Participation in the 24 hour on call rota diary.
To be considered for this role you must:
  • Possess a full UK driving licence.
  • Possess electrical knowledge.
  • Pass a DBS & security checks.
  • Have a proven background through an apprenticeship or similar qualification.
  • Able to carry equipment up and down ladders and steps, i.e. detectors, cable and power tools.
  • Have the ability to use hand tool and power tools to repair and dismantle equipment.
  • A qualification within a technical area would be highly desirable.
  • Be able to carry, lift and climb ladders.
  • Able to carry equipment up and down ladders, i.e. detectors, cable and power tools.
  • Have the ability to use power tools to repair and dismantle equipment.
  • A qualification within a technical area would be highly desirable.
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