Service Assistant x 10

2 weeks ago


Bath, Bath and North East Somerset, United Kingdom National Trust Full time

Job Title: Service Assistant at Bath Assembly Rooms

Join our passionate team in a bustling atmosphere as a Service Assistant, playing a crucial role in delivering events and providing top-notch customer service. Be part of a flexible role covering a variety of events and programs at Bath Assembly Rooms, with extra shifts available during busy periods.

Salary: GBP11.50 per hour

Contract/Duration: Fixed term until December 31, 2024

This hourly paid role offers a fixed term contract. We aim to provide a consistent working pattern but require flexibility to adjust as needed. You will receive ample notice for any changes.

Hours/Working Pattern: To be discussed at the interview

Discover what it's like to work with us. We are seeking Service Assistants to contribute to exceptional experiences at Bath Assembly Rooms. With a zero hours contract, we offer flexibility in hours, particularly focusing on evenings, weekends, and school holidays.

As a Service Assistant, you will support various property teams in welcoming and assisting visitors. Expect diverse tasks, from visitor interaction to event stewarding and setup assistance. Ensuring building safety and managing emergency procedures are key responsibilities.

We are dedicated to providing outstanding visitor experiences and believe in inclusive customer service. If you are customer-focused, adaptable, and enjoy working in a team, we want to hear from you.

Who we're looking for:

  • Customer focused with a positive attitude
  • Team player with initiative
  • Well organized and adaptable
  • Willing to learn new skills

Benefits Package:

Join the National Trust with a focus on inclusivity and belonging. Enjoy benefits such as:

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest, and your children
  • Tax-free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • EV car lease scheme
  • Perks at work discounts
  • Holiday allowance up to 32 days, with a holiday purchase scheme
  • Flexible working options
  • Employee assistance programme
  • Free parking at most Trust places


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