Head of Compliance

6 days ago


York, York City, United Kingdom Hiscox Underwriting Group Services Ltd (HUGS) Full time

London or York based with Hybrid (at least one day a week our York office)

The role

This multi-faceted role offers an exciting opportunity to join Hiscox's UK Retail Risk and Compliance team. Reporting to the UK Chief Risk Officer (CRO), the Head of Compliance is the most senior member of the compliance professionals in the team who act as business partners to our regulated legal entities in the Hiscox UK Business Unit (UK Retail BU).

The role requires a broad knowledge of insurance conduct of business related matters in the UK, including Customer & Conduct Risk, specific local Distribution requirements, International Licensing and Financial Crime. You and your team members will be managing relationships with senior stakeholders on a daily basis, monitoring regulatory change affecting Hiscox UK regulated legal entities, and supporting them in identifying and managing regulatory risk. An ability to make decisions independently and to then communicate these and to get buy-in from senior stakeholders will be key to success in this role. As is the need to lead your team with confidence and clarity.

The role will work closely with both the UK CRO and UK Senior Risk Manager and as a member of the broader second line Risk & Compliance team, you will also have exposure to members of the Group Risk and Compliance Teams.

What you'll be doing as the Head of Compliance:

  • Develop and manage relationships with senior stakeholders
  • Manage and drive the development of the compliance professionals in the team, their processes and approach
  • Play a lead role in embedding a compliance culture across the Hiscox UK BU
  • Actively influence the business to implement necessary regulatory change
  • Provide timely and accurate regulatory advice to Hiscox UK BU stakeholders
  • Develop strong regulatory relationships, you and your compliance team members will be submitting regulatory returns, coordinating regulatory information requests and meeting with regulators
  • Representing the UK Risk and Compliance team in BU decision making forums and on key strategic projects
  • Periodic reporting to Boards and Committees
  • Act as SMF16 (Compliance) for Hiscox UK BU's three regulated legal entities

To succeed in this role, you will have a strong technical regulatory background, with proven people management skills and will be comfortable working in a complex and dynamic environment. You will be dealing with lots of different people, systems, processes and information so you'll have to be versatile, flexible, highly organised, personable and engaging.

Our must haves:

  • Expert knowledge of, and experience in general insurance and insurance regulatory topics with professional qualifications.
  • Extensive knowledge and experience of 'best practice' compliance and governance frameworks, methodologies, and emerging practice.
  • Experience in driving through regulatory change.
  • Experience operating at a senior level. Leading and working successfully in a large, complex, matrix organisation across multiple functions. Ability to prepare senior management, Executive and Board level presentations and papers.
  • Credibility at board and senior leadership level with recognised capability of working and communicating effectively.
  • Ability to quickly understand the big picture, complexity and business needs and apply business acumen. Be able to assess implications, see beyond current state and translate ideas into tangible plans leading to timely, quality deliverables.
  • Exercise sound judgment with views and opinions that offer commercial and technical insight.
  • A motivational and inspiring leader, passionate about people management and development.

About Hiscox

As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.

Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

Diversity and Hybrid working

At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success.

We have also learned over the past few years that working life doesn't always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance.

This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.

Apply now for further information

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

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Work with amazing people and be part of a unique culture

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