Customer Service

1 week ago


Northampton, Northamptonshire, United Kingdom Impact Recruitment (Peterborough) Full time

After Sales Coordinator

Northampton

Permanent

Full Time Hours (Monday to Friday 8am-4.45pm)

Up to £25,000
-
Are you extremely organised and thrive in sorting out problems?_
-
Would you like to be part of a small, friendly team where you can be responsible for the after sales & coordinating engineers to organise service visits & maintenance?_
-
If this sounds like you, I have the perfect opportunity for you_

Duties and responsibilities for the After Sales Coordinator role include:

  • Dealing with all aspects of aftersales for their existing portfolio of customers.
  • Booking and processing all elements of servicing and repairs.
  • Ensure that you meet the maintenance needs of your customers
  • Raising quotations and obtain costings from suppliers
  • Booking/scheduling engineers diaries
  • Arranging delivery of parts
  • Processing orders and invoices

Skills and experience required for the After Sales Coordinator role:

  • Previous Customer service coordination experience
  • Preferably coordinated engineers
  • Confident with a proactive attitude
  • Good telephone manner
  • Able to multitask and prioritise workload effectively
  • React to change quickly
  • Take ownership of tasks and enjoys solving problems

Impact Recruitment is an employment business working on behalf of our client.
All responses will be managed in line with the new GDPR regulations.

Job Types:
Full-time, Permanent

Salary:
£25,000.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Free parking
  • Onsite gym
  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Work Location:
One location

Reference ID:
VCJ636

Expected start date: 10/04/2023
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