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Customer Service Advisor
3 months ago
Working Hours are Monday -Friday - 09:00 - 17:30
About Us...
Castelan is an industry leading National furniture care business who provide customer services and repair services for furniture insurance, commercial services and the furniture retailer market.
What you will be doing...
The role includes meeting daily targets, complying with data protection and GDPR, receiving and making calls, there are also general administration duties which are entered on to a company bespoke system.
Our Expectations...
- You will have strong experience of telephony customer service within a busy environment.
- Possess working competencies in Microsoft Word, Excel and Office Outlook.
- Will be a confident decision maker and willing to learn.
- Have excellent computer knowledge and skills, preferably able to touch type
- Possess good communication skills and have maths and English qualifications grade C or above or key skills level 2 qualifications.
- Able to work under pressure and be an excellent team worker who leads by example.
- Professional attitude towards, internal and external customers.
That's Great
Please submit your CV and a covering letter using the platform provided, please note previous applicants need not apply.
Closing date for this vacancy -
23:59 Monday 23rd January 2023
We look forward to seeing you soon.
The Castelan Family
