Back of House Stewarding Supervisor

2 weeks ago


London, Greater London, United Kingdom The Ritz London Full time

THE RITZ LONDON OVERVIEW


Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea.


POSITION OVERVIEW


At every opportunity, our employees at the Ritz London create a positive, memorable and magical experience for both our customers and colleagues.

We offer stylish service delivered by immaculate individuals. Our astonishing, breath-taking interiors attract guests from all over the world. We are proud of being the benchmark by which other hotels are measured.


We have an exciting opportunity for a dynamic and enthusiastic individual to join our team within the Back of House department as our Back of House Supervisor.


RESPONSIBILITIES & ESSENTIAL FUNCTIONS

  • To oversee the work of the Still Room Attendants, Stewards, Contractors, Kitchen Porters and Agency Staffing
  • To assist in the delivery of departmental Induction & training is carried out and competencies assessed to all members of staff within the Back of House Department, including the signing of records
  • All tasks are to be carried out in accordance to the Standard Operating Procedures as set by the hotel
  • Ensure that the cleaning set out by the hotel are adhered to, checked and check lists signed off on a shift by shift basis

ENTRY REQUIREMENTS

  • Relevant experience in a 5* property is desirable
  • Excellent customer service skills
  • Possess the ability to work under pressure and have strong organisational skills
  • Good command of the English language, both spoken and written
  • Display a polite and professional attitude to internal and external guests

WHAT WE OFFER:

  • Competitive salary
  • Service Charge
  • Instant reward and recognition scheme
  • 28 holidays (including bank holidays)
  • Learning & Development opportunities
  • Employee discount scheme
  • Laundry service for tailored uniform
  • Cycle to Work Scheme
  • Meals on duty

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