Virtual Reality Games Master

2 weeks ago

London, Greater London, United Kingdom DNA VR Full time

WHO WE ARE
DNA VR is London's leading virtual reality gaming arcade.


With three permanent venues across London, DNA takes VR to the next dimension with our unique social approach to gaming.

Although a group may be separated by physical walls, they will be able to play with up to 10 people in the virtual world


From shooting zombies to flying through fantasy worlds, our huge range of experiences mean that there is truly something for everyone to enjoy.


WHAT WE ARE LOOKING FOR
We are looking for enthusiastic, hardworking and confident individuals to join our team as a VR Master.


Our VR Masters work tirelessly to put the smiles on our customers' faces and truly are the driving force behind everything we do at DNA VR.

Their high level of care and attention is what makes our customers come back again and again.

Our staff are not simply welcoming hosts, they are a part of the experience as much as the games themselves.


Whenever players don't know what to try, a VR Master is quick to suggest a game that is perfect for their team.

If a customer can't solve a puzzle, a VR Master will offer them helpful hints and tips to help them crack it.

If there are technical issues, a VR Master quickly resolve it so the experience is not interrupted.

Duties will include:

  • Greeting customers once they arrive at the venue and explain the differences between session types
  • Explain the controllers before helping customers to put on the headsets.
  • Proactively offering support and monitoring game progress; helping them change games, providing hints during escape rooms, advising on which games they should play next, and helping with any issues they might have.
  • Fixing any arising technical issues: changing cables, switching controllers, troubleshooting software issues, restarting games or resolving any other issues that may occur during the booking or outside of it.
  • Answering phone calls and answering any questions customers might have.
  • Taking bookings by phone calls or for walkin customers.
  • Proactively helping to keep the venue clean and organised.
  • Coming up with new ideas on how we could improve our operations.
  • As we are growing you will be able to take responsibility in one of the Streams: Admin, Marketing or Tech.

WHAT MAKES A GOOD VR MASTER

  • Great interpersonal skills and sense of humour. Most of our customers are firsttimers and we need to make them feel as comfortable and welcomed as possible.
  • Confidence when speaking to large groups of customers. We run many corporate events and birthday parties so it is essential that you are able to control a group of rowdy players of all ages
  • Outstanding teamwork skills. At DNA VR we rely on each other every day, so it's important for you to feel comfortable working as a part of the team and be willing to get stuck in and help.
  • Previous customer service experience, especially in related industries such as Escape Rooms or other entertainment venues.
  • Eligible to work in the UK without any restrictions.
  • Fluent in English knowledge of other languages is a bonus
  • Flexible around working hours: shifts will include evenings and at least one weekend shift, but at least 20 hours.

WHAT WE OFFER

  • Immediate start.
  • Comprehensive training for all steps of the role (Yes, you will try ALL our games and yes, they are awesome).
  • A fun and casual working environment.
  • Paid lunch during weekend shifts.
  • Flexible conditions; perfect if you're a student.
  • Progression opportunities: we promote from within. DNA VR is growing and we want you to grow with us
  • Opportunities to take ownership of various internal processes.
  • The chance to try all new hardware and games, and help us decide which ones we should introduce.
  • Regular work parties/socials
  • Staff Discounts
  • Monetary incentives for upselling to customers

HOW TO APPLY

PLEASE NOTE:
applicants below the age of 23 may receive a lower starting wage than stated above.

Job Types:
Full-time, Part-time, Permanent, Zero hours contract

Salary:
£7.50-£10.42 per hour

Benefits:

  • Company events
  • Discounted or free food
  • Employee discount
  • Profit sharing
  • Store discount

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Every weekend
  • Holidays
  • Monday to Friday
  • Overtime
  • Weekend availability

Work Location:
In person

  • Games Master in London

    2 weeks ago

    London, Greater London, United Kingdom Outscape Games Full time

    _Please note:_- a. Experience with Corporate clients & customer service would be ideal._- c.CANDIDATES MUST HAVE AVAILABILITY TO WORK DURING THE ANY DAY OF THE WEEK: AT LEAST _ONE_ _OF THE FOLLOWING DAYS:_ WEDNESDAY, THURSDAY & FRIDAY _FRIDAY AVAILABILITY IS A PRIORITY And weekends._Key ResponsibilitiesMeet with players at our 3 games starting location (St...

  • Game Master

    1 week ago

    London, Greater London, United Kingdom Aim Escape Rooms Full time

    Are you our next Game Master?AIMEscape is looking for an outgoing, enthusiastic, and engaging individual to join our team as a Game Host/Game Master at our venue near Aldgate East.Who are we?AIMEscape is an immersive escape room, operating several indoor and outdoor experiences. We pride ourselves on providing the best customer experience in the industry and...

  • Graduate Game Developer

    2 weeks ago

    London, Greater London, United Kingdom IT Graduate Recruitment Full time

    Graduate Game Developer - London (flexible 100% remote work or hybrid) Graduate Game Developer, Game Development, Games Design, Games Software, VR, Virtual Reality, Augmented Reality_Fantastic opportunity to join an award-winning studio specialising in immersive game media production and development.You will join a well-established tech department with great...

  • Game Master

    2 weeks ago

    London, Greater London, United Kingdom Aim Escape Rooms Full time

    About usWe are looking for enthusiastic and hard-working Game Masters to join our AIM team at our Aldgate East venueWho are we?AIMEscape is an immersive escape room, operating several indoor and outdoor experiences. We pride ourselves on providing the best customer experience in the industry and high-quality game design. We are very dedicated to bringing joy...

  • Game Master

    1 week ago

    London, Greater London, United Kingdom Aimescape Full time

    Game MasterIf you have a love for puzzles and games and enjoy working in a dynamic team environment, we would love to hear from youDuties: Greet and welcome guests to the game facility Explain game rules and provide instructions to players before each game Monitor game progress and provide hints or assistance when needed Reset game rooms and props after each...

  • Lead or Senior Artist

    2 weeks ago

    London, Greater London, United Kingdom Virtual Producer Full time

    DNEG's Virtual Production Department provides a cutting-edge service to clients that helps them return to the roots of film, allowing filmmakers to see what is being filmed as it happens, using Virtual Reality, Augmented reality and more. Virtual production is quickly being adopted by the industry due to its vast benefits, more iterative workflow and...

  • Head of Extended Reality

    2 weeks ago

    London, Greater London, United Kingdom AtkinsRéalis Full time

    Join Us in Shaping Nuclear Innovation:Ready to play a crucial role in shaping our thrilling projects? The world is getting more data-rich, and our projects need to keep up with the trend.The use of Immersive techniques like Virtual Reality (VR), Augmented Reality (AR), and Mixed Reality (MR) is on the rise, offering benefits such as de-risking project...

  • Games Master

    1 week ago

    London, Greater London, United Kingdom Escape Hunt Full time

    Looking for something out of the ordinary? We are recruiting now for Games MastersEscape Hunt is the largest escape room business in the world and a global leader in experiential entertainment. Since starting in 2013, Escape Hunt has opened nearly 50 locations across 27 countries. Together, these sites are home to 250 of the most exciting escape room games...

  • Games Master

    2 weeks ago

    London, Greater London, United Kingdom Escape Hunt Full time

    Looking for something out of the ordinary? We are recruiting now for Games MastersWe are on the hunt for a team of talented, enthusiastic, 'people' people who thrive in a busy, fast paced environment and who would love to work in an expanding business. Games Masters will need to have amazing people skills, a passion for customer service and the ability to...

  • Game Master

    2 weeks ago

    London, Greater London, United Kingdom No Escape Full time

    No Escape provides a real-life escape room adventure. We currently operate four locations, Oxford Street, Holloway, Brixton and Aldgate and soon Victoria. Our business model is simple, provide a great environment for a group of friends, family, or co-workers to escape from the room before time runs out. This includes solving puzzles, cracking codes, finding...

  • Games Quality Analyst

    2 weeks ago

    London, Greater London, United Kingdom Principle HR Full time £82,000 - £84,000

    Quality Analyst Video Games Our client leads the way in social networking and Augmented/Virtual reality and they have an immediate requirement for a Quality Analyst that has industry experience with video games and mobile gaming. Fully remote ~6 month contract with likelihood for extension ~ salary of £82-84k PAYE inside IR35Quality Analyst Video Games ...

  • Game Master

    1 week ago

    London, Greater London, United Kingdom No Escape Full time

    No Escape provides a real-life escape room adventure. We currently operate four locations, Oxford Street, Holloway, Brixton and Aldgate and Victoria. Our business model is simple, provide a great environment for a group of friends, family, or co-workers to escape from the room before time runs out. This includes solving puzzles, cracking codes, finding...

  • Head of Extended Reality

    2 weeks ago

    London, Greater London, United Kingdom AtkinsRéalis Full time

    Join us at AtkinsRéalis:If you're looking to play a key role in shaping exciting projects, this is the place to be. Join our team where everyone's voice is heard, and together we tackle our clients' challenges head-on. Our work environment is diverse and inclusive, with top talent coming together without boundaries.Job Title: Head of XR at...

  • Game Economy Designer

    1 week ago

    London, Greater London, United Kingdom Trailmix Games Full time

    About Us We are the makers of casual mobile hit Love & Pies, which launched in September 2021 and has now found its way into the hands of millions of players worldwide. We're backed by Supercell, one of the biggest and best in the industry. We make snackable yet nourishing games for everyone—built to fit into your daily life but with the emotional depth of...

  • Live Theatre Production Assistant

    1 week ago

    London, Greater London, United Kingdom Layered Reality Full time

    We are currently recruiting a Production Assistant to join our Layered Reality team at The Gunpowder Plot: The Immersive Experience ) & Jeff Wayne's The War of The Worlds: The Immersive Experience. Layered RealityTM are the leaders in immersive entertainment experiences - with powerful storytelling, cutting-edge technology and outstanding customer service....

  • Research Fellow in Cyber Security of Augmented, Virtual and Extended Reality

    4 weeks ago

    London, Greater London, United Kingdom University of Greenwich Full time

    The University of Greenwich and its Centre for Sustainable Cyber Security (CS2) has been recently recognised by the UK government as a NCSC Academic Centre of Excellence in Cyber Security Research ). The successful candidate will join the Horizon Europe project SUN, which is a high-profile international research project with more than 15 European partners,...

  • Research Fellow in Cyber Security of Augmented, Virtual and Extended Reality

    2 months ago

    London, Greater London, United Kingdom University of Greenwich Full time

    The University of Greenwich and its Centre for Sustainable Cyber Security (CS2) has been recently recognised by the UK government as a NCSC Academic Centre of Excellence in Cyber Security Research ). The successful candidate will join the Horizon Europe project SUN, which is a high-profile international research project with more than 15 European partners,...

  • Software QA Tester

    2 weeks ago

    London, Greater London, United Kingdom XYZ Reality Full time

    XYZ Reality is a construction tech start-up based in London and are currently looking for a talented, passionate full time Software QA Tester.- We are on a path to revolutionise the construction industry with custom augmented reality hardware and innovative software. Our Team is highly motivated, professionally qualified engineers specialising in industrial...

  • Research Fellow in Cyber Security of Augmented, Virtual and Extended Reality

    2 months ago

    London, Greater London, United Kingdom UNIVERSITY OF GREENWICH Full time

    School of Computing & Mathematical SciencesLocation: Greenwich CampusSalary: £37,099 to £42,978 plus £4069 London weighting per annumContract Type: Fixed Term - November 2025Release Date: Friday 19 April 2024Closing Date: Friday 17 May 2024Interview Date: To be confirmed Reference: 4525The University of Greenwich and its Centre for Sustainable Cyber...

  • Research Fellow in Cyber Security of Augmented, Virtual and Extended Reality

    4 weeks ago

    London, Greater London, United Kingdom UNIVERSITY OF GREENWICH Full time

    School of Computing & Mathematical SciencesLocation: Greenwich CampusSalary: £37,099 to £42,978 plus £4069 London weighting per annumContract Type: Fixed Term - November 2025Release Date: Friday 19 April 2024Closing Date: Friday 17 May 2024Interview Date: To be confirmed Reference: 4525The University of Greenwich and its Centre for Sustainable Cyber...