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Administration Assistant

3 months ago

Southport, Sefton, United Kingdom Recruitment Solutions (NW) Ltd Full time

Location:
Southport

Salary:
£22,000

Our client is a leading wholesale food distributor and the preferred supplier for over 60,000 customers across the UK. We have a new opportunity to join our client an Administration Assistant to join their office in Southport.

This position is well suited to an organised and process driven person who is looking to join a busy finance team.


Benefits

  • Hybrid working available after training (2 days at home)
  • Free onsite parking
  • Flexible working hours
  • Company Pension
  • Employee discounts
The Administration Assistant will be based in the Finance Department and will report to the Credit Supervisor.

The Administration assistant will work across their own portfolio accounts and liaise with both internal and external customers to resolve day to day queries; Collect overdue debt and ensure customer spend is within the credit limits provided to reduce the risk of potential bad debt for the business.


Responsibilities

  • Facilitating the processing and opening of new customer accounts, ensuring accuracy and compliance with company policies and procedures.
  • Collaborating with both internal and external customers, addressing their daily inquiries, and providing timely resolutions to maintain a high level of customer satisfaction.
  • Adhering to and upholding strict Service Level Agreements (SLAs) to meet performance targets and deliver exceptional service.
  • Adapting to various roles and responsibilities as needed to support the smooth functioning of the team and the organization.
  • Collaborating closely with the sales team to foster strong relationships with customers, contributing to the growth and success of the business.

Requirements:

  • Previous experience in an administration or officebased role.
  • Excellent communication skills
  • Good knowledge of Microsoft Office, Outlook, and Word documents
  • Organizational and time management skills
  • Confident and motivated
  • Critical thinking skills.

Job Types:
Full-time, Permanent

Salary:
£22,000
.00 per year

Benefits:

  • Free parking
  • Onsite parking
  • Transport links

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Southport, Merseyside: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:

  • English (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

Reference ID:
VR/04973