HR Advisor, HR Officer

1 week ago


Birmingham, Birmingham, United Kingdom Infosys BPM Full time

Role Title:
HR Advisor (Employee Relations)

Infosys BPM, the business process management subsidiary of Infosys, provides end-to-end transformative services for its clients across the globe.

The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients.

Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

Proactively manage a wide variety of manager led employee relations cases by phone and email to resolution.

Case management of various types of case including but not limited to long-term sickness, disciplinary, grievance, client removal, redundancy, capability.

Highlight high risk cases, trends and management capability issues as appropriate, for the relevant sector in the client's business.

Manage and maintain HR systems, recording all ER cases in a case management system.
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