Patch Administrator
2 weeks ago
Location:
Edinburgh
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Patch Administrator - 4 month term - Edinburgh
The Opportunity
Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a large public sector organisation to recruit a Patch Administrator.
You'll be joining a company full of passionate individuals, who take pride in their work and the business. In return, our dedicated teams are supported, encouraged, nurtured, developed, and rewarded.
You'll be joining a hardworking, supportive, and inclusive team and company who put the customer at the heart of everything they do and take pride in their work and their brand.
This is a Hybrid role working 1-2 days in the office. Monday- Friday. 35 hours per week.
What the Patch Administrator will be doing
The ideal Patch Administrator will be responsible for
- Ensure all communications received in relation to member issues / cases are dealt with promptly and effectively to ensure the best outcome, including referrals. This includes ensuring compliant storage and filing of documentation as appropriate
- Provide efficient and effective diary management to designated team member(s):
- Book meeting rooms for member meetings as required
- Provide a contact for external HR departments and members in organising meetings and hearing dates for representation
What the successful Patch Administrator will bring to the team
This role is suitable for someone who has
- Excellent standards of literacy both written and verbally
- Experience of working in a fastmoving customer service environment and delivering a high level of customer satisfaction.
- The ability to manage competing demands whilst maintaining a calm,measured and professional service.
- £14.46 an hour
- A hybrid working environment
A Monday
- Friday working week with no evenings
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