Digital Product Specialist

2 weeks ago


London, Greater London, United Kingdom Top Recruit Ltd Full time

THE COMPANY
Our client is one of the largest independent travel specialist with key values at the core.

Whether it is a business meeting to close a deal, an event to meet industry peers, you will be part of a team creating a difference for the customers.


THE ROLE

Key responsibilities:

  • Provide internal and customerface system support.
  • Provide support across system updates, configurational changes, testing and system maintenance.
  • Validate, review and monitor site escalations
  • Providing system training to clients and internal staff.
  • Lead clientfacing implementation projects.
  • Develop relevant documents to create smooth handover of accounts.
  • Develop knowledge on product releases and complete relevant training.

THE PERSON
You will be a motivated and conscientious individual who thrives within a collaborative environment. You will take personal responsibility for job performance and be adaptable within a fast passed industry.

Essential requirements:

  • Bachelor's degree, or the equivalent experience, in Travel & Tourism is desired.
  • Experience will SAP Concur Travel Implementation processes and procedures.
  • Knowledge of SAP Concur Travel Product
  • Travelport GDS experience
  • Customerface booking experience within Travel & Tourism.
  • Knowledge of online booking tools with an understanding of API.


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