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Memorials Advisor Admin

4 months ago

West Boldon, South Tyneside, United Kingdom Service Care Solutions Ltd Full time

Job Title - Memorial Advisor Admin

Location - South Shields NE34

Contract - Temp - 2 years

Hours - 37

Role summary - The Company is currently seeking a Memorial Advisor Admin to join their team.

This is a technical role that requires a high level of attention to detail and sensitivity.

The successful candidate will be responsible for providing effective administrative support and relevant advice applicable to the delivery of the Company's cemeteries and closed churchyards memorials schemes.

Key Responsibilities:

  • Provide administrative assistance to the Bereavement Services Team.
  • Process documentation and maintain manual and digital records of the inspection results and subsequent make-safe works undertaken.
  • Deal with enquiries and complaints from members of the public with compassion, competence, and tact always.
  • Contribute to the service by understanding the Service aims and objectives and how your role contributes to them.

Requirements:

  • Excellent IT skills and the ability to enter data into digital systems accurately.
  • Strong administrative skills with the ability to manage correspondence relating to the memorial schemes.
  • Good communication and interpersonal skills, with the ability to liaise with memorial stonemasons and the public in a professional manner.
  • High standards of efficiency and accuracy always.
  • Compassionate and tactful approach when dealing with enquiries and complaints from members of the public.
  • Ability to contribute to policy and procedural development in meetings with colleagues and management.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on or send an E-Mail to

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