Platform Support Analyst

2 weeks ago


Edinburgh, Edinburgh, United Kingdom Be-IT Resourcing Full time

Are you currently a Platform Administrator or Application Support Analyst with good IT Skills? Do you have a good knowledge of the financial industry and related regulations? Would you like to work for an exciting FinTech business, recognised as one of thebest in their industry, who have recently been taken over and are growing rapidly? If so, Be-IT have got an amazing opportunity for you.

As a platform support analyst, you will be involved with supporting this company's chunky main SaaS product

This will involve:

  • Working closely with internal and external development teams to provide feedback on analysis and testing as part of a continuous improvement cycle
  • Production & release, including batch processing and maintenance
  • Managing thirdparty suppliers including platform technology against servicelevel agreements
  • Data configuration & analytics
  • Interacting with administrators, software providers and collaborating with colleagues across the business to achieve quick and reliable resolutions
To be successful in this role, you should have a mixture of:

  • Experience in using Excel OR SQL to a highly proficient standard
  • ITIL experience/certifications and knowledge of ticketing systems this company uses JIRA
  • Experience working within the financial services industry or related investment product knowledge, along with experience managing client relationships
  • Incident/Problem Management


Sound like you? In return, this company are paying a competitive salary of £30-35k per annum (DOE), plus 10% bonus, great pension and 34 days holiday - plus private medical cover and much more.



  • Edinburgh, Edinburgh, United Kingdom Change Digital - Digital & Tech Recruitment Full time

    Are you an experienced IT Support Analyst ?Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.Do you have a sold understanding of databases ?Are you highly analytical with excellent attention to detail ?If so I have a really interesting role with my client who is a leading Fintech...


  • Edinburgh, Edinburgh, United Kingdom Change Digital - Digital & Tech Recruitment Full time

    Are you an experienced IT Support Analyst ?Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.Do you have a sold understanding of databases ?Are you highly analytical with excellent attention to detail ?If so I have a really interesting role with my client who is a leading Fintech...


  • Edinburgh, Edinburgh, United Kingdom Change Digital - Digital & Tech Recruitment Full time

    Are you an experienced IT Support Analyst ?Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.Do you have a sold understanding of databases ?Are you highly analytical with excellent attention to detail ?If so I have a really interesting role with my client who is a leading Fintech...


  • Edinburgh, Edinburgh, United Kingdom NatWest Group Full time

    Join us as an Infrastructure AnalystHone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and peopleYou'll be supporting the platforms' operational stability and technology performance, including maintaining any system's utilities and tools provided by the platformThis...


  • Edinburgh, Edinburgh, United Kingdom NatWest Group Full time

    Join us as a Network Operations AnalystHone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and peopleYou'll be supporting the platforms' operational stability and technology performance, including maintaining any system's utilities and tools provided by the...


  • Edinburgh, Edinburgh, United Kingdom NatWest Group Full time

    Join us as a Network Operations AnalystHone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and peopleYou'll be supporting the platforms' operational stability and technology performance, including maintaining any system's utilities and tools provided by the...


  • Edinburgh, Edinburgh, United Kingdom NatWest Group Full time

    Join us as a Mainframe System Operations AnalystHone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and peopleYou'll be supporting the platforms' operational stability and technology performance, including maintaining any system's utilities and tools provided by the...


  • Edinburgh, Edinburgh, United Kingdom NatWest Group Full time

    Join us as a Mainframe System Operations AnalystHone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and peopleYou'll be supporting the platforms' operational stability and technology performance, including maintaining any system's utilities and tools provided by the...


  • Edinburgh, Edinburgh, United Kingdom NatWest Group Full time

    Join us as a Mainframe System Operations Analyst Hone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and people You'll be supporting the platforms' operational stability and technology performance, including maintaining any system's utilities and tools provided by...


  • Edinburgh, Edinburgh, United Kingdom Lorien Full time

    **2nd Line IT Support Analyst3 Month Initial ContractEdinburgh / Hybrid**Our Public Sector client is looking to bring in 2nd Line IT Support Analyststo join on a contract basis. Experience of working in an IT Support Service (2nd Line) or similar ITIL support role Windows Operating Systems (Windows 10, Server 2012/16) MS Office 2010/201 Active Directory...

  • Lead Business Analyst

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Pontoon Full time

    Lead Business AnalystInitial 6 month contractEdinburgh/Halifax/Leeds/BristolHybrid workingPontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, genderidentities,...

  • Treasury Analyst

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Change Recruitment Full time

    Treasury AnalystTreasury Analyst |Investment Bank | Edinburgh | Perm | Competitive salary and benefitsI am looking to speak with strong Treasury Analyst's with strong experience in high volume client payments looking for their next step on the ladder.The Treasury Team manages the transfer of all monies both internally and externally. This role is responsible...

  • Technical Analyst

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Diligenta Full time

    Technical Analyst at Diligenta Salary: From £22,104 to £27,630 Who is Diligenta? Diligenta's vision is to excel as a top-notch Platform-based Life and Pensions Administration Service provider. Focusing on customer service, we aim to revolutionize our clients' operations. Described as a 'home' by our current employees, we foster a culture of positive...

  • Infrastructure Analyst

    18 hours ago


    Edinburgh, MLN, EH12 1HQ, Edinburgh, United Kingdom NatWest Full time

    Join us as an Infrastructure AnalystHone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and peopleYou’ll be supporting the platforms’ operational stability and technology performance, including maintaining any system’s utilities and tools provided by the...


  • Edinburgh, Edinburgh, United Kingdom Comhairle nan Eilean Siar Full time

    Advert Technical Support Analyst, IT Unit, Stornoway – Two Posts 37 hours per week, Permanent posts £35, to £39, per annum (inclusive of £2, Distant Islands Allowance per annum) Two Technical Support Analysts are needed to provide network support, firewall and security assistance, server and desktop help, voice and mobile guidance, and advice to...


  • Edinburgh, MLN, EH12 1HQ, Edinburgh, United Kingdom NatWest Full time

    Join us as an Infrastructure AnalystHone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and peopleYou’ll be supporting the platforms’ operational stability and technology performance, including maintaining any system’s utilities and tools provided by the...

  • Data Analyst

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Research Data Scotland Full time

    Are you a passionate about how data-driven innovation can transform services and improve wellbeing? Do you have experience of working with large scale datasets and data platforms? We're offering a brilliant opportunity to work at the cutting-edge of data research in Scotland. Working with Scottish Government, Scottish Centre for Administrative Data Research...

  • Business Analyst

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom CAPCO Full time

    Business Analyst - Consultant / Senior Consultant at Capco UK - Edinburgh Business Analyst - Financial Services - Consultant / Senior Consultant (Glasgow and Edinburgh) Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to #BeYourselfAtWork. We celebrate individuality and recognize...


  • Edinburgh, Edinburgh, United Kingdom NatWest Group Full time

    Join us as a Finance Business Intelligence AnalystThis role will see you helping to provide insightful financial support that will drive senior and executive financial and commercial discussions and decisionsWe'll look to you to bring the full weight of your analytical expertise to a fast paced, collaborative environmentYou'll gain great stakeholder exposure...


  • Edinburgh, Edinburgh, United Kingdom Head Resourcing Full time

    Business AnalystApply (by clicking the relevant button) after checking through all the related job information below.Initial 12 month fixed term contractUp to £45,000, Edinburgh – HybridHead Resourcing are delighted to be working with one of our Third Sector clients as they look to hire a talented Business Analyst. Our client is one of the largest member...