Emotional Health Worker

2 weeks ago

Huddersfield, Kirklees, United Kingdom Northorpe Hall Child & Family Trust Full time

Purpose
To work directly with young people & adults 15-25 to support their mental health through group interventions. Supporting readiness, to access education, training & employment.

DUTIES AND RESPONSIBILITIES

  • Planning own workloads, coordinating with colleagues to meet the needs of young people and families in a safe, effective and joined up way
  • Provide information about your work and other Trust services to callers, colleagues and workers in other organisations, including sharing information about individuals and families as necessary and appropriate, considering confidentiality, consent and safeguarding.
  • Develop and improve the services and support provided, supporting colleagues by listening, coaching, and sharing skills, experience and knowledge.
  • Ensure you understand young people and family's strengths and support needs by listening to them and others supporting them, taking a holistic, systemic approach
  • Provide information and advice, informed by experience and best practice
  • Where allocated as a support worker, plan activities and interventions to meet the support needs of children and families
  • Spend time with children and families building a positive working relationship to address support needs and build resilience.

Supporting children and young people

  • Organising and running activities and support groups to improve outcomes for young people
  • Providing telephone and in person support to individual young people and their families to enable them to make life changes which improve their mental and emotional wellbeing
  • Provide direct support to individual young people and their families to enable them to access support services according to their needs
  • Enable children, young people and families to access the support provided by the service, responding to their access needs and providing transport where required
  • Providing telephone and in person support to young people, parent/carers and professionals in response to complaints or feedback or to deal with complex queries
  • Communicating, coordinating and developing good working relationships with other organisations and groups to ensure the needs of children are met
  • Ensuring a responsive and positive experience for those accessing or attempting to access the service

Information, record keeping and support to decision making

  • Ensuring there are accurate records kept of all referrals, assessments, contacts, meetings, plans, sessions and evidence of progress using the database systems.
  • Assisting with the provision of up to date information about the service is available to colleagues to enable them to deal with enquiries and requests for support effectively
  • Contributing to decisions about what support to offer which families to ensure resources are used effectively and targets are met
  • Assisting with report preparation for internal use, for funders and others as required
  • Assisting to raise awareness of the emotional and mental health needs of young people in Kirklees

Safeguarding

  • For those activities within the responsibility of the post, ensure risks are assessed and actions taken to reduce and manage risks
  • Ensuring appropriate identity, criminal record checks and references are completed for line managed staff and volunteers, supporting them to complete the necessary paperwork
  • Following Trust policies, procedures and practice to ensure appropriate safeguarding measures are taken
  • Assisting the Safeguarding, Referral and Assessment Lead in implementing best practice in safeguarding.
  • Support other Trust activities
  • To provide telephone support to young people, professionals and carers supporting children and young people, providing advice and guidance and taking referrals
  • To contribute to the safe and effective running of the organisation and implementing plans, policies and procedures
  • To develop good working relationships with other Northorpe Hall staff and volunteers
  • Provide reports and information about the service as required
  • To support colleagues who are leading on other projects, events and activities to sustain and develop the Trust
  • Gather and present feedback from staff, volunteers, partners and beneficiaries of the service
  • Share skills and knowledge with colleagues, formally and informally
  • Supporting young people to contribute to and participate in decision making about Northorpe Hall Child & Family Trust, to volunteer and to make a positive contribution to society
  • To undertake other duties as instructed by the CEO

Person Specification
You will have some experience of supporting young people and families experiencing emotional health difficulties.

You will have or be working towards a relevant qualification providing a strong understanding of the factors impacting on children's emotional wellbeing and the support and interventions that can maintain and improve it.

You will use your skills and knowledge to work directly with children and families, providing

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