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Digital Customs Apprentice

3 months ago

Edinburgh, Edinburgh, United Kingdom QA Apprenticeships Full time

Employer description:

Overview:


The role will work within the Animal Receiving Team of our Operations department at our Edinburgh Airport facility, liaising with clients, suppliers, providing quotes and supporting the day to day activity of our busy Animal Team.

They will help contribute to excellent performance and positive levels of customer feedback, and champion company values at all times.


What's Involved?

Duties:
[will be to:]

  • Export supporting key documentation and processing for animal and commercial goods export shipments using Boxtop
  • Import coordination with key stakeholders and customers to support the animal and commercial goods import shipments via Outlook
  • Utilizing Microsoft Excel to ensure documentation and all animal administration is correct, accurate, up to date and maintained to high standards
  • Deliver excellent customer service
  • Support servicing, maintenance and cleaning of the travel kennels and our kennel facilities
  • Support the development of a 'can do' working culture with a customer driven mentality
  • Establish a strong theme of continuous improvement and service excellence across the operation
  • Champion the company values always

What do I need?

What we are looking for in applicants:

Desired skills and qualities:

  • Animal Lover your Animal Receiving Centre sees a lot of animals fly in and out of Edinburgh (predominately domestic cats and dogs)
  • Compassionate towards animal wellbeing, health and safety
  • Ability to effectively communicate at all levels
  • Excellent customer service skills
  • Strong organisational skills and attention to detail
  • Ability to multitask and work effectively under pressure
  • Ability to work in a fastpaced, high volume office environment
  • Selfmotivated

Working week:

Monday to Friday,

9am - 5:30pm.

Salary:

£11,000 per annum.

Company Benefits:

  • Dress down culture
  • Christmas nights out / regular staff social event
  • Meeting a variety of different animals on a daily basis

Future prospects:

You will receive an SCQF level 6 in Digitial Applications on successfull completion of the apprenticeship.

There is an opportunity to progress within the company on Apprenticeship completion, as well as gaining a salary review after year one.


Important Information:

"QA's apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce."

For more information about QA Apprenticeships, please visit our website.