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Security Officer

3 months ago


Basingstoke, Hampshire, United Kingdom Mitie Full time

Pay rate:
£12.06 (after probation)**
Hours:Full time - 42 hours on average per week

Shifts - 4 on 4 off Rolling nights and days shift pattern

Shift times Paid Breaks

Location:

  • Festival Place Shopping Centre RG21 7LJ

Job Overview:


Mitie is looking for security officers who can deliver exceptional customer service whilst creating a safe shopping environment, free from crime and the fear of crime for customers and colleagues.

Working in a Shopping Centre Environment no 2 days are the same.

About Festival Place

Main duties:

  • To deliver industry leading customer service
  • To deter violence, public order or ASB offences
  • To conduct patrols of the Shopping Centre
  • Liaising between CCTV Operators and The Duty Management Team to support the reduction of crime and stock loss for our retailers.
  • Liaise with the store management teams and carrying our regular "Buddy" Store visits to assist with Crime prevention advice, identification of offenders and crime reporting.
  • Work in colaberation with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in the Town Centre
  • To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
  • To highlight and address any H&S concerns
  • Testing of Live safety systems as required
  • Attending Fire Alarm activations and assisting in evacuations in accordance with the Centres emergency plans.

Benefits to working with Mitie include:

  • Contracted hours
  • Annual leave entitlement
  • Pension and Life insurance schemes
  • Free uniform supplied
  • SIA Relicencing programme
  • Comprehensive induction and training programme
  • Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
  • Apprenticeship schemes
  • Progression and development opportunities
  • Access to MY FP App which offer local discounts to Festival Place Employees
**Please Note