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Clinical Team Administrator
3 months ago
Job Title:
Clinical Team Administrator
Location:
Thurlow House, Goodwins Road, King's Lynn, PE30 5PD
Trust Location:
Norfolk and Suffolk NHS Foundation Trust
Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Norfolk and Suffolk NHS Foundation Trust is the place for you.
About the Trust
We provide mental health and learning disability care for people across Norfolk and Suffolk. We support a population of just over 1.6 million people and employ more than 4,700 staff.
Our biggest bases are at Hellesdon Hospital, Norwich, Wedgwood House, Bury St Edmunds and Woodlands Unit in Ipswich but our staff are based in more than 50 locations.
What you will be responsible for:
- Planning of appointments/meetings and Diary Management
- Use the electronic patient database system to input data, validate and update patient information to ensure correct use of grammar, spelling and sensecheck of clinical entries.
- Provide a friendly and professional service, dealing with incoming telephone calls, meeting, and greeting of patients, their families, and visitors on site via reception.
- Assist with information gathering from multiagency partners and attending or minute taking.
- Maintain accurate and appropriate patient records, including filing and data input within confidentiality guidelines.
- Use set procedures to undertake administrative and secretarial functions around legislative procedures i.e. Mental Health Act, Mental Capacity Act.
You will learn the following whilst working at the trust:
- An in depth understanding of the roles and responsibilities involved in working within the NHS
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation
You will have the following skills/experience:
- Possess excellent time management skills, have a positive approach, and be able to remain calm under pressure.
- They will also need to have the ability to confidently and sensitively deal with information from individuals which can be distressing at times.
- Microsoft office skills
- Outlook, Word, and Excel
- Knowledge of the Trust system Lorenzo desirable
- Experience of transcribing medical correspondence and documentation is essential for this role. Knowledge of medical terminology would be an advantage
- Previous Customer service skills and full administration experience essential
- Experience of working to deadlines, on your own initiative, and maintaining strict confidentiality are also essential.
As a member of NHS Professionals, you have fantastic benefits:
- Competitive pay rates
- **Essential support when you need it
- 24/7 365 days**:
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Multi locational:
- work across neighbouring Trusts
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Manage your shifts and timesheets on the go:
- access your "My Bank" shift portal anywhere, anytime online or through your smartphone
Varied working options to suit your lifestyle:
- access to the Bank gives you options of ad hoc shifts or longer-term placements
Training and development opportunities:
- Keep up with the essentials and more
Build holiday allowance for every shift you work:
- your work life balance is important to us
Stakeholder pension scheme available:
- a flexible future for you and yours
Who are NHS Professionals?
As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership.
We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
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Job Types:
Part-time, Temporary contract
Salary:
£12.45 per hour
Schedule:
- Monday to Friday
Work Location:
In person
