Current jobs related to Norman Piette - St Sampsons - NP Group

  • Norman Piette

    4 months ago

    St Sampsons, United Kingdom NP Group Full time

    **Designer - Showroom** **Purpose of the job** Supporting the Showroom Manager and working within the team to promote, design and sell products. Is driven with a passion for what they do and works in a professional & calm manner. **Type of job** - Working within a small team to build and maintain profitable customer relationships, driving sales, and...

Norman Piette

3 months ago

St Sampsons, United Kingdom NP Group Full time

Designer - Showroom

Purpose of the job
Supporting the Showroom Manager and working within the team to promote, design and sell products. Is driven with a passion for what they do and works in a professional & calm manner.

Type of job

  • Working within a small team to build and maintain profitable customer relationships, driving sales, and seeking new business opportunities with new and existing customers
  • Assisting with the daytoday operations in the Showroom department both over the phone and in person
  • Greeting customers and offering assistance, recommending products, offers and referring to experts
  • Interpreting and translating customer needs into CAD drawing and detailed quotations
  • Researching and deciding on materials and product sourcing & setting costs according to customer budgets
  • Working closely with team members, customers, architects, and contractors
  • Researching and following industry changes, evolutions, and best practices
  • Ensuring excellent customers service levels are always achieved, on a day to day basis, in person and over the phone, building long term relationships
  • Handling and resolving basic complaints
  • Producing quotations and CAD drawings in a timely manner
  • Following up on customer quotations, documents progress and what has been won and lost
  • Processing orders and working with other departments to schedule delivery and redelivery
  • Researching required information using available resources to keep knowledge current with trends
  • Ensuring procedures included within the Group Health & Safety Policy are always adhered to
  • Escalating critical issues to management and other duties as assigned
  • Products, supplier and procedure training will be given
    Essential skills & knowledge
  • Design, sales, and customer service experience
  • Ability to multitask, prioritise and work well under pressure
  • Commercial awareness
  • Excellent verbal, written communication and listening skills
  • Ability to work within a team
  • Works in a professional manner
  • Proficiency in Microsoft Office and design software

Professional jobs

  • Organised with a high level of accuracy and attention to detail
  • Maintain customer confidentiality
  • Familiarity of customer service practices
  • Product knowledge

Exclusivity

  • Work within a team
  • 39 hours per week
  • Saturday attendance required, alternative day to be taken off during the week in exchange

Location of the job

  • Guernsey

Status of the job

  • Designer

Reporting responsibilities

  • Reports to Showroom Manager

Motivation

  • Competitive pay, holiday allowance, employee assistance program & healthcare