Office Administrator

7 days ago

St John's Wood, Greater London, United Kingdom Savills Full time

Role Overview


We're looking for a confident and enthusiastic individual to join our busy and dynamic St Johns Wood Sales team as a Sales Coordinator.

The role requires someone who can take initiative and has excellent attention to detail.


You will be looking after the day-to-day administration for the sales team, which comprises all of the administrative components associated with marketing a property for sale through to the successful completion of the transaction.

This role has a competitive package and Savills offer a great induction programme as well as ongoing support and training during your career with us

Team Overview
Savills culture is one of trust and respect, teamwork and collaboration. Our teams and our clients benefit when we work together, listening to and learning from each other. Above all, we value the motivation of our people.

Key Responsibilities of the Role
Our processes are crucial to ensuring the very highest standards of customer service. As one of our Sales Coordinators, you will be responsible for several key areas;

  • Liaise with customers and clients in a professional, polite and respectful manner
  • Responsibility for meeting office audit targets, both internal and external
  • Oversee the marketing of properties including brochure production, magazine adverts, PR, social media posts, maintenance of website and portal listings, printing sales lists and reverse canvasing using Address Intelligence software
  • Management of all IT systems, including REAPIT
  • Accounts management; petty cash and processing of sales and supplier invoices
  • Compliance; ensuring all files are compliant with signed terms of business etc. preparing agency agreements, gathering the correct compliance documentation for the ownership structure of the property and liaising with Savills compliance teams where required.
  • General office administration; managing the day to day running of the office, ordering stationary, archiving files, ordering merchandise and looking after the office maintenance.
  • Diary management; arranging appointments, viewings, market appraisals and meetings for the sales teams.
  • Drawing up the agenda for weekly sales meeting and taking the minutes.
  • Adhere to the companies' ISO, Money Laundering, Health & Safety policies as well as the Savills Code of Conduct.
  • Assisting with the planning and delivery of local events, including preparing guest lists and assisting with sending invitations.
  • Organisation and ordering of completion gifts for customers
  • Looking after new starters, ensuring they are correctly set up
  • Assisting with reception cover when needed

Skills, Knowledge and Experience
You will receive comprehensive training on your role, but ideally we are looking for someone with:

  • Minimum 1 years prior experience within an administrative role
  • Ideally previous experience in a busy sales, or agency admin environment
  • Excellent verbal and written communication skills
  • Excellent IT skills, including Microsoft Office etc.
  • Strong customer focus, high accuracy and attention to detail
  • Ability to work effectively in a fast paced environment individually and as part of a team
  • Confident in dealing with clients and customers face to face and over the phone
  • Strong people management skills can motivate team members
  • Excellent organisational and prioritising ability
  • Ability to work flexibly and cope with routine tasks
  • Ability to work to work under pressure and to tight deadlines
  • Enthusiasm to do a good job
  • Takes pride in personal presentation

Assessment applicants can expect during selection

  • Screening call
  • 2 stage interview
  • Competency testing
  • Accuracy testing
  • Recruitment agencies_
  • Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid._
  • Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach._


 Business area
  • Residential Sales and Lettings
  • Role
  • Residential Sales
  • Locations
  • St John's Wood
  • Contract Type
  • Permanent, Full time
  • Remote Status
  • This role is office based
  • Salary
  • Competitive
  • Contact Ben Toocaram Residential Sales and Lettings

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